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Expanded responsibilities include development and management of sales teams including Veterinary and Open Access markets. Working with the head of Marketing developing sales campaigns, social media outreach, branding and materials needed to help close sales. Provide leadership and assist other sales representatives in closing sales. Conduct sales meetings with the sales team to discuss growth objectives, process and procedures, and develop strategies that align with organizational objective to meet/exceed business revenue/margin goals. Work with the CFO on streamlining the sales process. Evaluate tradeshows and make recommendations to the CEO and CFO for attending. Work with the CFO / Employee Success (HR) on hiring representatives as needed. Provide updates on leads, demonstrations and sales for each territory to the CEO and CFO. Collaborate with the CFO and help establish additional options and offerings to customers. Cultivate relationships with key decision makers of major accounts. Establish key opinion leaders within all territories. Be the voice of sales for the product development team.

Primary ResponsibilitiesSales performance:-Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography-Successfully launch new product and service offerings-Demonstrate success in other key sales metrics such as growth rates and improving the health of your businessSelling skills, technical knowledge, and customer Value Delivery:-Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise-Build effective relationships with and service all targeted hospitals/personnel to ensure you maintain and grow relevance and access within the account.-Interact with customers following all Zoetis promotional guidelinesTerritory Management Teamwork:-Develop and execute a Territory Business Plan/Resource allocations per our expectations-effectively effectively implementing the full complement of Zoetis resources and follow up to maximize the ROI-Utilize our Customer Relationship Management system to identify evidence based key account growth opportunities-Conduct quarterly business reviews with ABM and routinely adjust strategies, tactics, and investments based on the changing needs to maximize territory performance-Meet field activity expectations including sales call activity and investment in medical education programs-Develop and execute a call-cycle at the account and veterinarian level that delivers our reach/frequency expectations -Work with Territory, Area, and CAD colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic. role/responsibility, conduct/attire, effective communication/in forming, all administrative responsibilities and overall teamwork,Professional Development:-Successfully complete Individual Development Plan-Exhibit willingness to accept and incorporate feedback

Manage and drive consistent revenue growth and profitabilityimprovements in the hospital. Monitor all financial and operational metricsensuring deviations from plan are addressed timely and appropriately.Deliver consistent performance in Optimum Wellness Plan growth,penetration and retention.Manage overall labor costs while ensuring appropriate scheduling/staffingduring all operating hours.Ensure hospital maintains 7-7-7 operating hours/days as a minimum.Use innovative methods to promote hospital and Practice growth.Develop an efficient, productive hospital team that provides the highestquality care and service to the most Pets and clients, follows all Banfieldprotocols and practices and focuses the team to achieve practice prioritieswhile building our culture and brand.Select, train and supervise the paraprofessional team to ensure qualitymedical care, exceptional client service and maximum productivity,managing effectively to enable associates to grow and develop within thepractice.Provide professional, efficient and exceptional client service (lead byexample) and ensure all associates do the same. This includes educatingclients about Optimum Wellness Plans, preventive care, Pet health needs,hospital services (such as 'drop off'​ and 'come in now'), marketingcampaigns, and other related information.Provide inspirational leadership to the team by creating a positiveEffectively schedule associates to meet client needs according to Banfieldguidelines, while proactively planning time off and CE scheduling.Responsible for cost containment, cash control/banking, loss prevention,office and medical supply ordering, and inventory management,maintaining acceptable Hospital Audit scores.Ensure compliance with all practice policies and procedures and with alllocal, state and federal laws.Participate in planning and budgeting with the Field Director and MedicalDirector.Participate in market level teams and discussions.

Managed team of 6 professionals.Reduced and controlled expenses by inventory control.Served as mentor to junior team members.Surpassed revenue goals in four consecutive quarters.Increased profits by developing, initiating, and managing advertisement.Processed client payments, sent invoices and placed appointment remindercalls.Wrote new clinic guidelines for training and educating staff.Assisted customers by phone, including scheduling appointments andtreatments.Maintained/Upheld all OSHA standards.Maintained/Upheld all controlled drug logs.

Educated the public about diseases that are spread from animals tohumans.Prepared, processed and analyzed lab samples.Laid out surgical equipment and passed instruments and materials toveterinarian during surgical procedures.Operated diagnostic equipment such as radiographic and ultrasoundequipment.Collected tissue, feces, blood and urine samples for examination andanalysis.Administered medicine to animals and monitored health followingtreatment.Administered vaccines to animals and delivered blood and lab results.Administered anesthetics before surgery and monitored effects prior tosurgery.Monitored animals recovering from surgery and notified veterinarian of anychanges.Restrained and managed scared and active animals.Created blood, urine, cytological and dermatological assays.Checked animals' temperature, heart rate and lung sounds.Monitored animals undergoing treatment for changes and signs ofimprovement.Wrote new clinic guidelines for training and educating staff.Carefully selected, developed and retained qualified staff, as well as trainednew staff annually.Evaluated patient care procedural changes for effectiveness.Provided thorough supervision for day-to-day operations of facility in08/1993 to 07/2007EDUCATIONaccordance with set policies and guidelines.Regularly evaluated employee performance, provided feedback andassisted, coached and disciplined staff as needed.Minimized staff turnover through appropriate selection, orientation, training,staff education and development.Reviewed and approved time cards for processing by payroll department.Processed client payments, sent invoices and placed appointment remindercalls.