• Documented resources for sale in homes and businesses.• Photographed and cataloged items including descriptions, measurements and counts.• Uploaded data and images, previewed and approved digital content for online presence.• Assisted customers at locations following their purchases to ensure items were received.

• Worked with Sierra integrated library system to receive and update orders.• Accessed OCLC Connexion to compare and locate updated bibliographic records. • Conducted order searches in Sierra for print holdings and duplicate titles.• Attached over 1,500 English and International language records into Sierra catalog.• Recorded list of gifted collection of art materials that reflect over 300 items held.• Applied metadata standards to records in catalog system.• Completed Crucial Conversations training, certificate earned.

• Supervised reference desk while providing customer service to faculty, staff, and students.• Provided multiple modes of reference and instruction services.• Hired, trained, scheduled, and supervised 8-12 student library assistants.• Worked with Koha integrated library system (ILS) while watching over course reserves.• Maintained library accounts and data that provided access to resources. • Developed circulation policies, practices, and procedures.• Collaborated with departments to ensure students had access to library-managed equipment.• Managed signed contracts required for checkouts and returns of iPads and laptops.• Worked with campus IT to ensure proper maintenance of equipment.• Oversaw public desk-top computers and printer to ensure services were working smoothly. • Managed and troubleshot remote authentication to subscribed electronic resources. • Coordinated negotiation, purchase, and continued subscriptions to research databases. • Worked with vendors to negotiate pricing and package deals and to resolve technical issues. • Created web content for the library’s web presence. • Collected and analyzed data and statistics to set and measure personal and team goals.• Participated in the planning and development of library operations.• Explored professional development opportunities related to reference and circulation services.• Served Arts and Events committee member and Urban Farming and Gardening club adviser.

• Directed all facets of library and learning commons including reference and research services.• Worked with publishers to order and update digital resources and to resolve technical issues.• Operated Surpass ILS system for cataloging, CLIC circulation processes, and generating reports.• Managed $32,000 annual print and digital budget.• Assisted patrons to log in to Blackboard portal and taught navigation skills for online coursework.• Gave class presentations about research databases. • Monitored 19 computers and patron access to online information.• Tracked and recorded usage statistics across multiple access platforms.• Hired, trained library assistants; managed time sheets; updated work-study renewal documents.• Taught academic term courses in Research Methodologies and Effective Human Relations.

• Managed campus library at Vail Valley at Edwards.• Responded to research and reference questions in person, by phone, and online. • Provided online database research instruction to students using computers and smart boards. • Developed Blackboard Hybrid course information and Elluminate interactive communication skills. • Requested and managed circulation of interlibrary loan materials with library lending consortium. • Gave presentations about library information and services to faculty, staff and students. • Created Camtasia tutorials about research databases for library website. • Designed flyers to introduce online databases and library services. • Issued library cards and input and update patron information in Millennium. • Presented specialized research topic information to classes using online training tools. • Recorded monthly presentations and library services statistics • Wrote correspondence with patrons, faculty, and staff.• Participated in monthly book club. • Assist patrons with technical questions related to Windows, Blackboard, and WebAdvisor. • Previewed updated library web pages and share editing responses with supervisor. • Maintained Outlook email correspondence and calendar appointments. • Promoted new online language resources and provide outreach to ESL students.

-Information Services Substitute- • Worked in children's, circulation, and reference departments and branches as needed. • Supervised Teen Space area, served teens, updated teen library usage statistics. • Gathered books related to topics for teacher requests. • Processed circulation transactions. • Accepted library fine payments, created receipts, and cleared records. • Shelved books, videos, and magazines. • Updated new children's items into circulation in Millennium. • Researched online to determine book values for future sales. -Reference Specialist- • Served patrons in person, by phone, email. • Provided research, reference, and readers' advisory services. • Participated in collection development including weeding and ordering items. • Assisted patrons with interlibrary loans using Millennium and Prospector. • Answered Ask-A-Librarian email. • Instructed patrons in library procedures and accessing digital resources. • Attended "Communities and Libraries," CAL Conference.

• Provided references services to patrons in person, by phone, email and through web pages.• Input MARC records into Montana Archive in partnership with Archive-It.• Managed subscription databases, renewed contracts, worked with vendors, collected user statistics.• Organized library overviews and computer-based workshops.• Created online registration procedures for presentation attendees and managed registered data.• Designed presentation promotional and advertising flyers for state agencies’ intranet websites.• Produced web pages and PowerPoint presentations.• Presented at over 29 presentations and taught computer workshops.• Offered reference services to Governor’s staff at Office of Indian Affairs. • Shared grant and small business research services to Governor’s staff at Office of Indian Affairs. • Participated with team in collection development decisions and procedures.• Extended outreach services to Montana state agencies to share library resource information.

• Established bead, jewelry, and mineral business.• Managed production, marketing, advertising, and sales.• Repaired jewelry for local businesses and in-house customers.• Taught jewelry workshops to groups and individuals.• Designed and displayed jewelry, beads and minerals.

• Managed K-5 school library for 400 students including collection of 12,000 volumes • Acquired titles in English and Spanish at book fairs and from Follett and Baker & Taylor • Responsible for circulation and weeding items using Millennium • Instructed students and faculty in research and locating print and digital resources • Chairman of “Reading is Fundamental” Programs and “Scholastic” Book Fairs • Wrote reports about the school, community, library collection, and included statistics • Supervised and instructed students and parent volunteers to organize and shelve books • Recruited parent volunteers to assist with library events and monitored activities • Managed library financial accounts and recorded purchases and sales

-Student Health Services - September 2003-March 2004-• Provided administrative support and served public at front desk.• Answered and transferred phone calls, registered and updated patients' appointments.• Transferred records from files department to physicians' offices.• Cross-trained to cover operator's desk within scheduling department.-Institute of Behavioral Science - December 1998-September 2003-• Provided assistance to faculty, staff, and students.• Editor of IBS monthly newsletter; solicited and organized news, photographs, and articles.• Created web pages and PDF files and uploaded on web to publicize faculty events.• Reallocated a-card charges; billed accounts for various charges with PeopleSoft.-Student Housing/Payroll - September 1997-December 1998-• Provided residence hall administrative support and networked with faculty and staff.• Balanced cash accounts and submitted records to accounting office.• Prepared weekly time cards for student assistants.• Offered support and communication with student-counsel activities.

• Edited and reformatted legal codes and constitutions from print to digital formats.• Researched websites of federally-recognized tribes for legal codes and constitutions, • Organized research information into html web pages for use in tribal law gateway website.

• Established bead, jewelry, and mineral business.• Managed production, marketing, advertising, and sales.• Restrung jewelry for local businesses and in-house customers.• Taught jewelry workshops to groups and individuals.• Designed and displayed jewelry, beads and minerals.• Participated in shows selling jewelry and beads.