Julie Badger Email and Phone Number

Analytical, innovative, and passionate customer advocate committed to delivering a high-quality customer experience, supported by fantastic educational content that meets the needs of the business and helps users better understand processes and technologies. Deep experience working with leadership teams, Subject Matter Experts, managers, and line-level staff to build big things to solve tough customer onboarding and product adoption problems. Passionate about delivering a fantastic customer experience and turning customers into confident, self-sufficient users of software products. Positive-minded leader who is flexible and able to collaborate across multiple layers of an organization. Skilled at managing teams, driving process improvements, and developing innovative solutions to solve high-risk, high-visibility, time-sensitive problems - and creating solutions using metrics and data.content strategy, customer experience, customer education, product management, cross-organizational leadership, individual team leadership, customer relationship management, people development, large group facilitation, Agile and Lean methodologies, audience analysis, process re-engineering, project scope definition, project delivery, analytical problem solving, software documentation systems and strategy