Julie Branco Email & Phone Number

Mississauga, Ontario, Canada

1270 Central Parkway W. Mississauga

103 Lakeshore Rd E, Mississauga

Oakville

In this multifaceted role, reporting directly to the President, I managed the day to day operations and special projects as required. Processing of orders and invoicing using the QuickBooks Accounting system, all the way down to quality control and shipping of manufactured product to the customer. I was responsible for social media and direct marketing as well as expanding the client base.

Mississauga

Responsible for all aspects of the sales process which started with proactively identifying accounts whose revenue may be shrinking so as to address any "at risk" customers and reach out to them assuring that they are retained. Meeting and exceeding sales targets with an account base of large national accounts such as IBM and Xerox as well as locally growing TTC and other large key accounts. Conducted strategic account reviews with my assigned customers on a regular basis to review service needs and usage trends. Identify products and pricing that meet customer needs and business objectives. Prepared back order reports for top customers to ensure proactive and timely delivery of product. Consistently addressed client concerns and ensured resolution of issues in a timely manner with follow-up when appropriate. Conducted rate reviews/billing disputes and credits with customers upon request. Processing RMA and credits, running various reports when needed. Conducted monthly visits to my customers facilities to initiate more business and protect and nurture client relationships. Worked as a team player with Outside and Inside Account Reps to assure the best possible customer experience for my clients.

Real Estate License, Real Estate

Marketing, Marketing

Education record