"You had me at hello"—that’s the magic moment I help businesses create. I specialize in turning that first interaction into a lasting relationship by designing customer onboarding experiences that make customers want to stick around for life.As the founder of Limitless Ideation, I help professional service businesses turn their onboarding processes into powerful tools for customer retention and growth. With a proven track record in driving loyalty and boosting revenue, I’ve partnered with multi-million dollar companies and built long-term solutions that stand the test of time.My passion? Helping businesses create unforgettable first impressions that turn customers into loyal advocates. Whether you're starting from scratch or ready to level up your current process, I craft personalized, innovative strategies that drive real, measurable results.Let’s work together to transform your customer experience from 'nice to meet you' into 'can’t live without you!'"
Limitless Ideation
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Founder Of Limitless IdeationLimitless Ideation 2023 - PresentMinnesota, United States
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Vice President, Course DevelopmentStrategic Education, Inc Mar 2020 - Jun 2023 -
Vice President, Portfolio Strategy - Capella UniversityStrategic Education, Inc Aug 2019 - Aug 2021 -
Director Of Portfolio StrategyCapella University Jan 2018 - Aug 2021 -
Market DirectorCapella Education Company Mar 2016 - Dec 2017
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Manager Product DevelopmentCapella Education Company Apr 2014 - Mar 2016• Lead and differentiated nursing and health care programs that position market for long-term success• Consistently achieves and exceeds growth targets in dynamic high growth environment• Collaborate with academic partners to drive an exceptional learner/customer experiences and employment outcomes • Create strong, well defined competitive position in the health care market• Lead execution of plans for product pricing and positioning across the school portfolio• Responsible for maintaining and cultivating key relationships with executive leaders, learner facing teams, and others across the university• Collaborate and influence to build B2B sales goals and plans• Responsible for career development of a team of executives in product and marketing
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Senior Product ManagerCapella Education Company Sep 2012 - Apr 2014• Lead and differentiated nursing programs that position market for long-term success• Lead the value proposition for nursing programs to ensure they are competitively priced and marketed• Developed value proposition and competitive advantages and translating into customer-facing positioning and messaging• Developed strategic and operating plans to maximize growth, experience satisfaction, learner outcomes and profitability• Identified and recommended new portfolio growth opportunities
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Product ManagerCapella Education Company Jun 2011 - Sep 2012• Lead and differentiate programs in Public Service Leadership• Managed program/product health by remaining close to metrics in order to enhance learner experience, increase persistence, and recommend opportunities to update courses• Partnered with marketing to create consistent value proposition and drive other marketing initiatives for nursing programs• Created competitive tracking for nursing programs and advocate changes within the product portfolio to remain competitive
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Assistant Marketing Manager - LaundryEcolab Apr 2010 - Jun 2011 -
Assistant Marketing Manager- HousekeepingEcolab Aug 2008 - Apr 2010 -
Assoc Marketing ManagerEcolab Jan 2007 - Aug 2008 -
Distributor SalesEcolab 2004 - 2007
Julie Diekman Education Details
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Marketing -
Ba - Business Management And Communications
Frequently Asked Questions about Julie Diekman
What company does Julie Diekman work for?
Julie Diekman works for Limitless Ideation
What is Julie Diekman's role at the current company?
Julie Diekman's current role is Customer Retention Expert | Creating Raving Fans from the First Hello | CEO's call me when they want to turn new customers into raving fans.
What schools did Julie Diekman attend?
Julie Diekman attended Capella University, Concordia University-St. Paul.
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Julie Diekman
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