Julie Frappier Email & Phone Number

Montréal, Québec, Canada

Longueuil, Quebec, Canada

🌟 Developed and implemented innovative learning solutions, such as Virtual Reality Simulations, that resulted in measurable improvements in employee performance and productivity.🌟 Established strategic partnerships with key stakeholders to identify learning needs and align solutions with organizational goals and objectives.🌟 Developed and implemented 5 new interactive e-learning modules using instructional design principles, resulting in a 25% increase in learner engagement and comprehension.🌟 Delivered weekly data-driven strategic guidance to 4 directors, instrumental in propelling advancements within their respective business sector.🌟 Coached and mentored 10 facilitators, resulting in a 15% increase in participant satisfaction scores and a noticeable enhancement in facilitator performance within 3 months.

Montreal, Quebec, Canada

🌟 Created and supervised a training department consisting of 15 staff members, responsible for developingover 60 training initiatives for more than 4000 employees spanning 18 business sectors.🌟 Cultivated and sustained relationships with stakeholders while showcasing proficiency in learning theory and instructional design principles to craft impactful, learner-centered content and experiences.🌟 Designed and executed a CRM software training initiative leading to an 80% boost in CRM tool utilization effectiveness and a 25% increase in lead conversion.🌟 Implemented a cybersecurity training initiative leading to a 60% decrease in security incidents within 6 months, featuring pre-and post-training assessments showcasing a 75% enhancement in threat identification.🌟 Developed and implemented a corporate onboarding training program, integrating interactive e-learning modules, hands-on workshops, and peer mentorship, culminating in a 20% surge in employee satisfaction.🌟 Analyzed learning metrics and feedback to continuously evaluate and improve the effectiveness of learning solutions and initiatives.🌟 Spearheaded the development and implementation of an in-house Learning Management System (LMS), tailored to the organization's specific needs and requirements.

Montreal, Quebec, Canada

🌟 Transformed organizational training strategies by spearheading comprehensive training needs analyses, resulting in the targeted development of learning programs that precisely addressed skill gaps.🌟 Designed and developed over 30 e-learning courses, showcasing my proficiency in authoring tools such as Articulate Storyline, Articulate Rise, and Adobe Captivate.🌟 Implemented innovative instructional design strategies, such as scenario-based learning, gamification, and interactive simulations, to enhance learner engagement and knowledge retention.🌟 Conducted evaluations and assessments to measure the effectiveness of e-learning courses and implemented revisions or enhancements based on feedback and data analysis.🌟 Mentored 5 instructional designers, fostering their professional growth and development in e-learning design and development.

Montreal, Canada Area

🌟 Conducted training needs assessments for a workforce of 2800 employees, resulting in the customization and delivery of 10 targeted training programs aligned with organizational objectives and individual learning requirements.🌟 Assessed the effectiveness of training programs, leveraging data-driven metrics and feedback loops to iteratively enhance training initiatives.🌟 Managed the Learning Management System (LMS), ensuring administration and operation.🌟 Contributed expertise in instructional design and adult learning principles in weekly organizational meetings.

Montreal, Canada Area

🌟 Identified individual training needs, developed personalized learning plans, and provided mentorship for over 200 call center employees.🌟 Delivered training and mentorship to the company's corporate training specialists and management leadership, focusing on Adult learning styles, and Principles of Adult Learning.🌟 Utilized the A.D.D.I.E. model to design and develop comprehensive training programs, including instructor guides, visual media, and course materials.🌟 Designed over 50 e-learning courses and classroom training enhancing the overall learning experience.

Montreal, Quebec, Canada

🌟 Designed and facilitated numerous workshops and meetings, employing a variety of facilitation techniques to encourage active participation and achieve consensus among diverse stakeholder groups.🌟 Evaluated program effectiveness, recommending enhancements for optimal learning outcomes.🌟 Expertly mediated conflicts during high-stakes meetings, fostering a collaborative atmosphere and resolving issues to ensure productive outcomes.🌟 Managed time efficiently during training sessions and workshops, adhering to agendas and schedules while maximizing participant engagement and achieving desired learning objectives.