Julie Gamber Email & Phone Number

Warren Tech Center

DATA CENTER IT DEPLOYMENT MANAGER Coordinate and facilitate Deployment of IT Server/Storage/Infrastructure devices and network cables within the Enterprise Data Centers. • Manage the Data Center Install team that performs the installs of newly engineered deployments; which includes managing and coordinating project install based activities - Create schedules, resource requirements, priorities and directs new installs into the North America Data Centers • Ensure that a detailed deployment plan has been documented• Relational liaison for Server and Storage project priorities with Global Network Telecom• Publish monthly Data Center Installation Metrics• Maintain network cable and Data Center material inventory• Gather requirements needs for Purchasing requests for all cable and needed material for Enterprise Data Centers from various Suppliers• Subject Matter Expert for Data Center install processes and Process Improvement• Submit and gain Change Control approvals for network cable/rack installs and network cable decommissions • Facilitate Server, Network, Storage and Facilities capacity forecast Review• Maintain Facilities SharePoint administration work• Produces timely, detailed summaries for status and monthly Metric reporting for all Data Center installs• Provide & maintains process documentation and communication to peers and management for install coordination and objectives.• 60 Rack Unit Cabinet deployment- which provides the capacity to support hardware growth In the EDCs.

Greater Detroit Area

Monitor, report and review suppliers, performance metrics in a multi-vendor environment with full governance responsibilities with client Policies and Procedures. Manage Supplier transition and On-boarding. Responsible for QA compliance as applied to Continuous Service Improvement and Service Level Agreement (SLA). Ensure account compliance with Information Technology Infrastructure Library Policies and Procedures Frameworks. • Developed Quality Assurance Process and SharePoint Landing page.• Developed Supplier Management Process for Compliance Monitoring and Reporting• Successful Offshore working experience

Detroit, Mi

Promoted within department to Global IT Security Remediation Lead in 2008. Directed compliance and IT security remediation, targeting non-compliance issues and vulnerabilities for systemic server-side hosting issues and network firewalls. Managed, developed, and provided global process direction for IT compliance and remediation relating to Technical Security Standards (TSS) policies, projects, and procedures. Reported directly to GM. Directed and collaborated on TSS assessment compliance consulting with System and Database Administrators.• Communications to Application Develop Solution (ADS) for tracking to TSS/SOX and compliance remediation progress• Liaison between Hosting, Network, Engineering and Supplier organizations• Deviation communications between ADS/Hosting including facilitating weekly forums• Gathering and consolidation of GM compliance related information across the multiple technologies within the GM Infrastructure • Creation and presentation of Security IT Metrics • Coordinated security remediation with Change Management and Release Management departments to avoid a breech in security.• Defined processes and accountability for Compliance and Remediation Programme• Awarded GM’s CIO Supplier Award in 2010 for exceptional work in security remediation. EDS – Detroit, MI 1986 - 2008Multinational IT equipment and services company with up to 136K employees.GLOBAL AUDIT LEAD (GENERAL MOTORS) (2006-2008)Entrusted with handling audit support and compliance for ITO delivery team. Defined functional requirements and set vision for audit support and compliance. Piloted numerous initiatives across all regions and teams to respond to immediate audit compliance control deficiencies.• Rapidly resolved various compliance issues to meet continually evolving business needs in highly complex environment.

Greater Detroit Area

Provided oversight for change implementation across Global Service Delivery; ensured change plans were prepared authorized, communicated, and implemented with minimal disruption. Managed full change project lifecycle to ensure adherence to regional standards for all clients. Oversaw the HP Technical Advisory Board and Change Advisory Board. Developed process direction and training for change management to support client’s change initiatives. Managed continual process development. Engaged in proactive problem detection and application of corrective measures to prevent service disruption.• Define component standards, requirements, objectives, and terminology for change management• Spearheaded the successful implementation of the Enterprise Change Management Process at the GM Tech Center. Developed and trained client’s Change Management department from the ground up.

Greater Detroit Area

Oversaw GM's Videoconferencing Operations groups in North America and select parts of the UK. Coordinated scheduling, facilitated all international, domestic, point-to-point, and multi-point meetings. Resolved connectivity issues with accurate, timely troubleshooting. Raised awareness of videoconferencing capabilities across North American business units and provided equipment training. • Directed successful installation and implementation of videoconferencing rooms on time an and not budget.

Greater Detroit Area

Served as cross-departmental business lead on major moves and projects for Private Branch Exchange (PBX), of voice mail systems, Local Area Network and Wide Area Network (LAN and WAN) services. Developed and provided technical solutions, conditions, and pricing for approval. Gathered client requirements and documented deliverables for migration, LAN, and implementation projects. Directed cross-functional teams in implementation. Defined project scope, managed timelines, milestones, and resources. • Directed process development and defined roles and responsibilities for implementation of the GM North America US Service Interruption Notification Process Communication and Response to Operational Problems (RtOP) process, which remains in use at HP.

Greater Detroit Area

Served as interdepartmental business lead on major Telecommunication implementation projects for GM Headquarters for multiple GM Manufacturing Plants. Directed innovative implementation of voice mail systems at GM Headquarters. Coordinated FCC License Renewals, Miss Dig, cellular phones, area code changes, public pay phones, and public phone directories. Initiated additional activities and other management interventions as necessary that ensured successful project implementations.• Managed the successful implementation of over 20,000 voice lines with PBX installs of various systems, including AT&T/sys75, Rolm, Ameritech, and others. • Led the successful implementation of 242 Very Small Aperture Terminals (VSAT) for all US GMAC Branch Offices.

Master Business Analytics

The Masters in Business Analytics provides a fundamental understanding of how to leverage data to improve business performance, immediate.

Bachelor Of Science, Economics

Activities and Societies: Phi Chi Theta, Women in Business