Julie Gates Email & Phone Number

Phoenix, Az, Us

Austin, Texas, Us

Austin, Tx, Us

Seattle, Washington, Us

Scottsdale, Arizona, Us

- Responsible for development and ongoing oversight & execution of global, role-based onboarding program for over 200+ sellers with a rating of 8.72 out of 10 – additional metrics observed, time to 1st deal, 1st viable lead, 1st hire to demo execution- Cross functional operational execution of globally based enablement events covering new offerings, messaging, methodology, and business processes with key teams across organization and partners. Metrics rating: Above Average- Implemented and ongoing SME administrator of LMS through initial pilot with test groups, and global + role-based rollout for acceleration of deal velocity- Designed + rollout of WalkMe for launching of new pricing methodology within technology stack and change management activities pre/post launch, metrics, metrics observed 55% repeat use, 12% overall time savings- Operational oversight Hire to Demo program within Pre-Sales group including learning paths, globalization nuances, projected reduction in time from 180 days to 90 days, ongoing target to reduce to 60 days- Program management responsibilities for Remote Demo Skills & Sales Learning Paths supporting pivot to remote selling for field resources- Ongoing execution of weekly webinar knowledge sessions for global field associates, partners – attendance growth of 53% since inception- Development, facilitation & execution of regionalized boot camps, Americas, EMEA, APAC – 85% rating of value to role, 100% recommendation to others- Oversaw centralized knowledge repository for redesign and standardization for sales-based associates - use case development for 1200+ documents and ongoing maintenance schedule governance development- Partners with Marketing and Events Teams to plan and execute global sales kick off activities, execution needs- Development of rules of engagement for the sales field when developing enablement materials and ongoing coaching for new resources and events

Scottsdale, Arizona, Us

Alpharetta, Us

Engaged with Aptos customers to ensure success with the Aptos Solution Suite and driving customer satisfaction and loyalty via increasing engagement and returns on the toolset investment.Primary responsibility for the end to end customer success lifecycle, acting as the voice of the customer and ensuring executive visibility to results.

Seattle, Wa, Us

Scottsdale, Arizona, Us

- Prospect, manage, and execute a global sales pipeline through a 6-9 month sales cycle, achieving a $3m+ budget annually via widening the education services footprint. - Responsible for working with business development on strategies and numerous campaigns driving education pipeline growth. - Demonstrated success in selling high value, long lead time solutions & services focusing on Education Services - Developed and nurtured strong relationships with customers through nurturing campaigns. Effective in developing into a trusted advisor partnership for repeat and long-term relationships. - Facilitated prescriptive education workshops for complex, global organizations

Scottsdale, Arizona, Us

- Exceeded revenue targets for past 3 years exceeding yearly targets by double-digit results with year over year growth. - Launched & Identified and developed new offerings resulting in additional on-going and growing revenue-stream. Replicating into other product sets to continue to increase revenue growth for key markets/business user needs. - Worked with Executives/VP/Directors and Business Users side by side on development & educational planning / logistics for education for long term strategic account planning. - Facilitated prescriptive education workshops for complex, global organizations (e.g., high profile, beta, complex, large-scale, custom) and serves as primary education point of contact and customer service issue escalation - Managed numerous customized education projects and individual training activities tied to new offerings and on-going activities. Received multiple outstanding customer and internal reviews driving repeat business and revenue opportunities. - Strategically planned for resource cross-training needs based upon key corporate initiatives, business pipelines, and customer needs. - Managed and integrated into the department business model multiple corporate acquisitions around educational/change management activities. Nurtured and worked with customers keeping the business stable and growing following the acquisitions. - Member of Education Services leadership team, assisting in the development and implementation of processes and procedures through 3 acquisitions and ongoing EBITDA goals. - Effectively managed a high performing team of 13+ people plus external contractors, 3rd party resources to achieve and exceed customer’s expectations for training events and our workhorse core content, materials and revenue feed - Led on-going mentoring/career development for team. Numerous team members were promoted into advanced roles building upon their successes developed as part of the coaching.

Scottsdale, Arizona, Us

- Oversaw training schedules, training event logistics and ensured high utilization from each education services associate delivering training - Managed the content development process and delivery while staying within overall margin goals, regular communication with key stakeholders - Recruited and led on-going mentoring/career development leading above average customer evaluations and referrals to other customers for our business. Numerous team members were promoted into advanced roles building upon their successes developed as part of the coaching.

Scottsdale, Arizona, Us

Scottsdale, Arizona, Us

Ba, General Studies

Mba, Business Administration And Management, General

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