Julie Valliere Gawlocki work email
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Julie Valliere Gawlocki personal email
Dedicated employee experienced in software quality assurance with a track record in successful large-scale software product launches and customer implementations. Solid leadership, communication, interpersonal and project management skills with a proven ability to adapt and prioritize. Extensive experience working across functional areas along with external customers to improve processes and meet project deadlines. SOFTWARE PROFICIENCIESPC - Windows XP & MAC - OS X Yosemite Microsoft Office Suite and Google Application Suite TRAVEL INDUSTRY: Apollo, Galileo, Sabre and Swissair PARSBug tracking: Buganizer, BugzillaConfluence and Jira Issue TrackingEnterprise Tester Test Case Management CORE VALUES• Self-starter • Detail oriented, with a big picture perspective• Deadline sensitive • Responsible, dedicated and accountable• Collaborative leadership style
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Quality Assurance, Website OperationsStudentuniverse Jun 2016 - Apr 2017 -
Quality Assurance Analyst, ContractorGood Start Genetics Jan 2016 - Mar 2016Cambridge, Massachusetts• Analyzed complex requirements and technical specifications to write test cases efficiently.• Developed comprehensive test plan and test cases with traceability.• Performed hands-on functional, graphical user interface (GUI), end to end and regression testing.• Identified bugs and reported requirement deviations via Jira tracking tool.• Worked collaboratively with developers, leads and business system analysts for effective test coverage.• Mocked and injected HL7 and JSON messages for testing validation. -
Product Specialist/Test EngineerGoogle Apr 2011 - Feb 2015Cambridge, Massachusetts• Maintained dual role as Product Specialist and Test Engineer.• Developed comprehensive test plan covering messaging protocols.• Manually executed functional, integration, user acceptance and regression tests.• Filed detailed defect reports in bug tracking database.• Coordinated migration testing during software launch.• Worked cross-functionally with customer, engineering and product management teams to define application specific to customer needs.• Led migration testing during software launch.• Authored Playbook to train users in correcting and processing partner messages rejected to queues.• Executed automated test scripts using Eclipse IDE.• Triaged automated test suite failures.• Selected from a team of Test Engineers to participate in shutdown of PSS project. -
Lead, Quality Assurance EngineerIta Software May 2005 - Apr 2011Cambridge, MaQuality Assurance Engineer, promoted to Lead in 2007• Developed the first testing strategy and testing plan covering all features in collaboration with the airline customer.• Customized testing plan for implementation with 8 Global Distribution Systems and 7 airline partners.• Led a team of 4 full time Quality Assurance Engineers.• Recruited, trained and mentored 9 contracted Quality Assurance Engineers.• Engaged with customer and their partners directly to test all functional messaging communications.• Retrieved and analyzed data logs to investigate defects and ensure software integrity.• Chaired weekly team meeting and composed team status report for management identifyingaccomplishments and project related risks.• Triaged automated test case failures. -
Air AuditorGrand Circle Corporation Aug 2003 - May 2005Boston, Ma• Issued airline tickets, checking fares and taxes for contractual compliance.• Prioritized workflow to ensure ticketing and document deadlines are met.• Provided feedback to supervisors and program managers to avoid repetition of errors. • Made recommendations to improve teamwork and work process. -
Air Department, GroupsAhi International Aug 2002 - Aug 2003Chicago, Il• Managed blocks of airline seats to fulfill transportation needs for group departures.• Adjusted inventory levels at milestones based on passenger counts to decrease liability to vendor.• Arranged special customer requests as needed.• Filed weekly ticket sales reports through Airline Reporting Corporation. -
Passenger Service CoordinatorAll Nippon Airways May 2001 - Nov 2001O'Hare International Airport, Chicago, Il• Supervised cross functional team of handling agents performing check-in counter, gate and arrival duties.• Liaison to Immigration and Naturalization Service on issues regarding policy applications. -
Product Associate, Quality Assurance, Globalfares MarketingGalileo International, Now Travelport Feb 1998 - Dec 2000Rosemont, Il• Researched and wrote requirements for airline fares software enhancements.• Wrote test cases and executed testing of new software components.• Composed product advisories and informational bulletins for customers and sales representatives.• Point of contact for customer testing issues. -
Team Lead, Reservation Call CenterSwissair May 1988 - Feb 1998• Monitored customer service representatives to maintain quality customer experience.• Conducted annual assessments.• Responsible for overseeing implementation, administration and training for the ASPECT telecommunications system in the call center.• Provided passengers and travel agents with product information and worldwide airfare calculation.• Issued airline tickets for direct mail customers.• Offered market promotions.• Monitored customer feedback and market trends.
Julie Valliere Gawlocki Skills
Julie Valliere Gawlocki Education Details
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Magna Cum Laude
Frequently Asked Questions about Julie Valliere Gawlocki
What is Julie Valliere Gawlocki's role at the current company?
Julie Valliere Gawlocki's current role is QA Engineer.
What is Julie Valliere Gawlocki's email address?
Julie Valliere Gawlocki's email address is ju****@****mac.com
What schools did Julie Valliere Gawlocki attend?
Julie Valliere Gawlocki attended Salem State University.
What skills is Julie Valliere Gawlocki known for?
Julie Valliere Gawlocki has skills like Airlines, Airline Reservations, Airline Ticketing, Agile Methodologies, Product Management, Leadership, Software Development, Testing, Scrum, Quality Assurance, Strategy, Customer Service.
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