Julie Farkas Email & Phone Number

Columbus, Ohio Metropolitan Area

• Making data driven decisions to make product vision decisions for enhancing a maturing pharmacy product.
• Provide a product roadmap, prioritizing product development milestones to enable realistic forecasting, communication, and expectation-management.
• Managed and launched a prescription enhancement tools to impact customer SLA's and decrease operating costs and innovative ways to reduce engineering hours.
• Actively participating in client discussions to provide expectations of API integrations and data transfer agreements.

Columbus, Ohio Area

• Strategically building and maintaining customer relationships with pharmacy chain corporate offices to become innovative partners.
• Conducting industry and customer research, leading productive meetings and project planning.
• Partnering with analysts and developers to create solutions to improve pharmacy workflow, provide proof of value, and problem solving.
• Tactically implementing and expanding on solutions that contributes to the multi-million dollar revenue and continued year over year growth of CoverMyMeds.

Columbus, Ohio Area

• Efficiently troubleshooting CoverMyMeds solutions and provide high-quality customer service by answering any questions.
• Assisted physicians and pharmacists to complete the prior authorization process to help patients get the medications they need to live healthy lives.
• Coordinating communication with other business units on trends and feedback to help build better products.
• Specialized in troubleshooting and assisting in implementing pharmacy integrations.
• Creatively streamlining the workflow to increase ease of multi-tasking and improve user-experience by decreasing wait time for support.

Grove City, Ohio

• Excelled in providing high levels of customer service in a high-pressure environment while assisting patients in aesthetic and product selection.
• Recognized by leadership for exceeding sales targets set for new lines.
• Meticulously managed and followed up problematic orders and making sure product was delivered in the promised window of time.