Develop and implement methodologies to improve business processes, efficient CRM management, reporting metrics, corporate compliance, and effective project managementOne-on-one mentoring of 25+ entrepreneurs from 4 different cities on the concept to launch of their food-based or retail businessesLead entrepreneurs through business plan writing, marketing plan development, strategic planning, goal setting and & achievement, and community partnership building

Launch of a new digital navigator NPO supporting equity and inclusion in the digital skills training space.

Food Business Work: Connecting restaurants and caterers with farmers and locally owned food businesses, developing fresh food menus, implementing sound inventory practices, managing food costs, installing sustainability and recycling programs. Farm Business Work: start-up farm business, launch of new marketing program, yearly planning for crops/labor/work plans, farm expansion development, analysis of programs that work best for the farm, whole farm knowledge. Project Management Work: special projects and business development

- Responsible for cultivating new business opportunities through social enterprise channels- Launched and built a co-packing kitchen operation, directly serving locally-owned foodbusinesses- Partnered with local employers to offer sustained workforce development opportunities to students and graduates through new and existing apprenticeships- Development of food entrepreneur-based curriculum for minority-owned businesses with Catapult Greater Pittsburgh's Culinary cohort

- Led national and international sales outreach efforts to farmers to inform and educate on the functionality and business development opportunity of a partnership with Harvie; sold business deals totaling 7.5 million- Implemented farm share and direct-to-consumer retail programs for 60+ farm partners with intent to drive sales and increase profit margin- Provided daily customer support for farm partners and end-consumers and successfully maintained a positive user experience- Designed corporate farm share programs in tandem with employee benefits departments to grow sales and community impact for partner farms while increasing health and wellness to corporate employees: result of $160,000 in new revenue to our farms- Collaborated with account management team and software development product manager to improve existing features and innovate new features for seamless execution of software platform

- Built and implemented business strategies in 56 Café accounts to drive sales and increase profit margin for the eastern region of the U.S.- Participated in triad and process improvement teams for unit strength assessment and provided project management and implementation strategies of new programs- Maintained positive customer relations with clients, some of our nation’s most respected companies, such as NetApp, Dick’s Sporting Goods and Darden Restaurants- Provided essential advisement of companywide sustainability initiatives and local programming; website and marketing messaging, workplace CSAs, farm tours and farmers market planning, and vendor partnerships- Led on-site openings and unit refreshes; managed project budget, selected and ordered café small wares, designed custom marketing and merchandising program, established company brand standard - Collaborated with national marketing and design team to determine solutions for new business, sales acceleration initiatives, and program development

- Managing the Network’s membership of 70 chapters in 22 states, Planning monthly webinars, Publishing weekly e-newsletter, Administering the Network’s Groupsite, Facebook and Twitter, Handling chapter contracts and accounts payable/receivable- Drove the development of the new website, Arranged and created more strategic spending and the budget, Fundraising for the annual campaign- Coordinating the brand marketing and navigation of chapters’ regional planning, Regulating trademark integrity

- Developed a supply chain network through a Farm to Chef program with restaurants, grocery stores and food purveyors, Responsible for fulfilling a local food sourcing contract, Managed 3 farmers’ markets- Coordinated 2 farm tours and 10 fundraising events raising $75,000- Managed part-time employees and interns, Provided membership support to farmers and farm co-op- Created and processed surveys for farmer members, Participated in strategy development with metrics team

As Assistant Manager, provided supervision to all environmental services and laundry shifts, perform inspections and quality control interviews with personnel and patients. As CSR, coordinated the transportation of patients by hospital escorts and special requests to environmental services personnel and monitored the efficiency of our services to the customer. Also trained new employees.