"In cybersecurity, the value of preparation isn't simply in defense; it's in creating resilience." -Bruce SchneierAs a Senior Manager of Technology & Cybersecurity, I bring over 15 years of experience in cybersecurity regulation, data analysis, and project management to the table, helping organizations build resilient infrastructures and navigate complex compliance landscapes. My career is defined by a deep commitment to enhancing technology services and an innovative, solutions-focused approach to transforming operational efficiency and team dynamics. Recently earning a Master of Legal Studies in Cybersecurity Law & Policy, I blend technical expertise with legal insight, providing an edge in managing cybersecurity compliance and risk.Throughout my tenure at Cisco, I’ve led teams across high-impact initiatives, driving tangible results in service model innovation, incident and vulnerability management, and digital infrastructure security. One of my proudest achievements was launching Cisco's top-performing support model, generating over $5 billion in service revenue. By automating processes, I achieved a 75% reduction in administrative workload, enabling my teams to focus on high-value tasks and strategic problem-solving. My commitment to fostering a culture of collaboration and continuous improvement has boosted engagement from 64% to 85%, resulting in elevated morale and performance across my teams.Key Highlights• Strategic Realignment: Transformed disengaged teams with extensive tenure by fostering open dialogue and collaboration, leading to improved retention and morale• Service Model Reimagination: Created a tiered service model, empowering sales teams to target premium offerings and securing $3 million in new revenue• Data-Driven Resource Optimization: Implemented data literacy initiatives that reduced complex analytics to essential KPIs, driving informed decision-making• Global Talent Expansion: Grew engineering support capabilities internationally to fill service gaps and mitigate risks for major enterprise clientsI am passionate about servant leadership, constantly seeking opportunities to mentor emerging leaders, streamline processes, and solve complex technical challenges. As I continue to evolve within the cybersecurity space, I’m committed to leveraging my combined technical and legal acumen to safeguard organizational assets and lead teams that are prepared to face tomorrow’s challenges.Let’s connect if you're interested in discussing technology solutions, cybersecurity strategies, or innovative approaches to operational efficiency