I am a professionally trained mediator who has mediated hundreds of cases with widely diverse types of individuals and groups. I consistently find mutually satisfying agreements using my exceptional listening skills, ability to articulate differing concerns for a better understanding of the issues, empathy, enthusiasm, and creative problem-solving. When volunteering for Jefferson County Mediation Services, I was awarded the Small Claims Mediator of the Year three times.Additionally, I am an accomplished business professional who is highly skilled at managing multiple projects, meeting deadlines, and delivering outstanding results in a fast-paced environment. I have excellent verbal and written communication skills, am exceptionally detailed, organized, and flexible. Additional skills include effective time management, superior customer satisfaction skills, and project management.