Julie Watson Email & Phone Number

Mundelein, Il, Us

Oak Brook, Illinois, United States

- Leadership and Team Management: Manage a team of office administrators, supporting daily operations at the corporate office and across the remote workspace. - Project Leadership: Leading the development of the company intranet, improving internal communication and resource accessibility.- Hybrid Work Environment: Balance a hybrid work schedule, collaborating effectively with a blend of hybrid and fully remote staff.- Tool Proficiency: Utilized Zoom and Microsoft Teams to streamline remote work processes.- Executive Support and Calendaring: Provide executive assistance to C-suite executives, managing complex, high-volume calendars and scheduling. Coordinate extensive travel, including both group and individual itineraries.- Event Planning: Planned and executed events such as company kick-offs, team-building activities, holiday parties, and monthly office lunches, ensuring seamless logistics and successful outcomes.- Crisis Management: Successfully coordinated an awards trip for 30 travelers, pivoting from Jamaica to a new destination within 3 weeks due to a US State Department travel advisory, managing all bookings, reservations, and itineraries.- Achievements: Implemented innovative tools that improved efficiency; received the "We Partner" Award in January 2024.

Greater Chicago Area

- Team Development: Developed a team across a five-state region. Curtis Avison highlighted, "Julie has a high motor that allows her to grind every day and move projects forward quickly and creatively."- Event Coordination: Organized a two-day training conference with 46 attendees from 8 states, coordinating both travel and accommodations as well as developing and presenting content.- Leadership: Coached and supported a team of 15+ employees across my region.

Libertyville, Illinois, United States

- Leadership in Hiring: Integral in the hiring process of Property Administrators, building a competent and efficient team.- Training and Support: Collaborated with other department leaders to develop new standards & training content to enhance customer experience, resulting in a 30% gain in front desk customer service scores across the company.- Dedication: Supported vacancies at 2 additional locations while continuing to serve my own community and supporting regional leadership.

Portage, Michigan

- Collaboration: Served on team of community directors, partnering across departments to ensure overall success and execute company objectives.- Team Leadership: Led a team of reception staff, handling hiring, training, and timesheet approvals.- Financial Management: Managed financial operations and assisted in budget preparation.

Three Rivers, Michigan

• Processed rental applications for tax credit and section 8 property• Obtained third party verifications and supporting documentation to determine eligibility in compliance with state and federal regulations• Processed accounts payable on a daily basis using AS400• Submitted maintenance requests and work orders• Issued legal notices as required• Maintained resident files

Bellingham, Washington Area

- Leadership in Property Management: Managed office staff to lease and maintaining a portfolio of over 425 units.- Client, Vendor, and Tenant Relations: Handled communications and developed relationships with all parties in partnership with office staff and CEO.

Bellingham, Washington Area

• Assisted the Property Manager, further expanding administrative and operational competencies.• Processed resident eligibility for leasing and prepared lease agreements, streamlining tenant onboarding.• Resolved tenant grievances and enforced lease policies, maintaining a positive living environment.• Continued to nurture positive tenant relationships, fostering a sense of community and satisfaction.

Bellingham, Washington Area

• Delivered exceptional customer service via walk-ins, phone calls, and emails, enhancing tenant relationships.• Handled property showings, rental application processing, and lease compliance, contributing to efficient operations.• Managed rent collections and security deposits, ensuring accurate financial tracking.• Provided administrative support to the CEO, showcasing adaptability and teamwork.

Bellingham, Washington Area

Recognized for utilizing customer service expertise and leadership acumen to manage operations, cultivate team development, and contribute to business growth via over-the-phone sales and the customer service desk. Proficient in conducting initial screening of candidates, scheduling interviews, and developing programs to motivate staff. Utilized a collaborative approach and innovative mindset to improving workplace environment and maximizing team potential.• Steered the Viewpoint Committee for 2 years, driving projects aimed at bolstering employee retention and satisfaction; initiatives ranged from coordinating appreciation gifts and parties to remodeling the staff break room, creating a more relaxing and inviting atmosphere.• Demonstrated recruitment acumen by reviewing candidate resumes and conducting phone screenings, effectively partnering with management to schedule interviews for prospective employees.• Devised and implemented incentive and tracking programs for phone operators, resulting in a significant increase in over-the-phone sales.• Led comprehensive training programs for departmental employees; provided actionable feedback, conducted role plays, and offered coaching to optimize performance and productivity.

Bellingham, Washington Area

• Knowledgeable sales associate specializing in major appliances• Assisted customers in finding the perfect appliances based on their needs• Expertise in refrigerators, washing machines, dishwashers, and ovens• Provided personalized guidance and recommendations• Stayed up-to-date with the latest appliance models, features, and technologies• Explained the benefits of different appliances, including energy efficiency and smart home integration• Assisted with financing options, extended warranty plans, and delivery/installation services• Focusee on exceptional customer service and actively listens to customers' needs• Created a comfortable environment for customers to explore options and make confident choices