Julie Brooks

Julie Brooks Email and Phone Number

Sr. Technical Program Manager @ Mezzo
Mission Viejo, CA, US
Julie Brooks's Location
Mission Viejo, California, United States, United States
Julie Brooks's Contact Details
About Julie Brooks

“You've become the benchmark on what we need for Project Management.” – Client, 2023 Who I am:I am an experienced professional, recognized for my expertise in Agile methodologies and program management within the IT sector. As a Certified Scrum Master, Product Owner, and Agile Leader, I have a rich history of transforming traditional waterfall environments into agile-centric spaces. My strategic approach to program management and process improvement is highlighted by my successful implementation of Agile practices, which not only improved JIRA usage and reporting but also led to significant advancements in change management policies, contributing to SOC II, Type II compliance certification.In my various leadership roles, I have consistently demonstrated my ability to drive innovation and operational excellence. My proficiency in managing large-scale IT finance programs, developing quality control management processes, and instituting robust release management policies showcase my comprehensive skill set. My approach to leadership is marked by a strong emphasis on strategic planning, cross-functional team collaboration, and continuous process refinement, ensuring the successful delivery of complex projects and programs.My experience in fostering a team-oriented environment, coupled with my adeptness in coaching and mentoring, aligns perfectly with the requirements of an Agile Coach role. My ability to navigate and lead through change, with a deep understanding of Agile principles, and a proven track record in leadership positions me as a guide, leader and mentor to individuals, teams and corporations. ✉ Jmbrooks123@yahoo.com Process Improvement | Cross-functional Team Leadership | Project Management | SDLC | Testing | PMP | Reporting & Analysis | Root Cause Analysis | Engineering | Quality Assurance | Business Analysis | Reliability | Program Management | Continuous Improvement | Change Management | Business Process Improvement | Analysis | Process Engineering | Risk Management | Integration | Business Requirements | Customer Satisfaction | Requirements Gathering | Troubleshooting | PMO | Lean Manufacturing | Scrum Master | Agile Leadership

Julie Brooks's Current Company Details
Mezzo

Mezzo

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Sr. Technical Program Manager
Mission Viejo, CA, US
Website:
teammezzo.com
Employees:
44
Julie Brooks Work Experience Details
  • Mezzo
    Sr. Technical Program Manager
    Mezzo
    Mission Viejo, Ca, Us
    View
  • Ci&T
    Senior Technical Program Manager
    Ci&T May 2024 - Present
    New York, Ny, Us
    View
  • Ci&T
    Director Of Program Management
    Ci&T May 2022 - Feb 2024
    New York, Ny, Us
    Supported several high level clients within the mortgage and healthcare spaces establishing a collaborative environment between the PMO, Technical, Product and Quality Assurance teams by introducing strong communication tools, process improvements (either through addition or reduction), and creating consistency with the reporting to ensure all stakeholders were receiving and utilizing the best information available. • Oversight of 65 employees across 7 different swim lanes • Established key relationships across multiple disciplines resulting in better alignment of goals and milestones • Responsible for budgets ranging from $28k to $20mm ensuring reasonable deltas (<9%) were maintained • Monitored trends for employee retention and adherence to processes and procedures, and establishing performance improvement measures to resolve issues effectively • Creation of OKR’s, KPI’s, and other metrics to measure success against SOW requirements • Catapulted the usage of Jira and Confluence to provide greater visibility for project status, consistent messaging and roadmap creation • Coached, educated and guided the Agile transformation
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  • Candor Technology
    Director Of Product, Csm, Cpo, Cal
    Candor Technology Nov 2020 - Mar 2022
    Alpharetta, Georgia, Us
    I focus on doing what is right every time. ══ ENCOURAGEMENT ══ With the capacity to identify process gaps and implement changes that positively impact individuals, teams, and organizations, I produce a dynamic work environment where everyone is heard and feels support and empowerment. My team of Quality Analysts has grown from two to seven. I implemented various Scrum principles to prioritize releases based on market demand and manage the development, implementation, and oversight for multiple process improvements while overseeing the Quality Assurance team. I introduced the Scrum ND Agile practices to the technical team and constructed our existing Jira and Sprint Management protocol. I brought in a Pod team concept to be increase agility and be quicker to market. Also, I created and currently maintain our existing Change Management Policy, providing the SOC II Compliance certification for our company. I introduced a release management policy around unscheduled and scheduled production releases and coordinated the integration with various LOS (Loan Origination Systems) across internal and external resources. My implemented audit changes enhanced the quality of the ICR Vendor from approximately 80% to 95% in less than six months. I maintain and continuously improve upon KPI for executive leadership that I created. Additionally, I crafted, launched, and currently facilitate our current Change Advisory Board meetings. ══ SPECIALTIES ══ Process Improvement | Cross-functional Team Leadership | Project Management | SDLC | Testing | PMP | Reporting & Analysis | Root Cause Analysis | Engineering | Quality Assurance | Business Analysis | Reliability | Program Management | Continuous Improvement | Change Management | Business Process Improvement | Analysis | Process Engineering | Risk Management | Integration | Business Requirements | Customer Satisfaction | Requirements Gathering | Troubleshooting | PMO | Lean Manufacturing
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  • Loandepot
    It Release Manager
    Loandepot Sep 2017 - Nov 2020
    Irvine, California, Us
    My dynamic work environments are all-inclusive. ══ INCORPORATION ══ In collaboration with the Technical Leadership, Program and Product Management teams, Scrum Masters, and DevOps teams, I supported the sprint cycle to support JIRA needs and remove impediments. I retained responsibility for the success of each release delivered whether it’s scheduled or an emergency fix. I implemented an exception process for unscheduled releases that allowed for a quicker review and approval process to account for the urgency and provided mentoring and coaching to Project Management, Scrum Managers, and other staff to support their career growth. Participating in Incident Management discussions, I additionally created and distributed Release Calendars for the entire tech organization and business organizations’ tech space. Beginning as a Project Analyst, I moved into a Project Management role by developing a Release Management (RM) process within the tech organization. I created, maintained, and delivered KPI for executive leadership. My efforts expanded upon Jira to support the complexity of supporting seven different work-streams within the Tech Organization. I collaborated with the DevOps teams to identify and streamline the release process from 7-10 hours to 2-6 hours and facilitated the release activities for two major LOS releases. ══ SPECIALTIES ══ Process Improvement | Cross-functional Team Leadership | Project Management | SDLC | Testing | PMP | Reporting & Analysis | Root Cause Analysis | Engineering | Quality Assurance | Business Analysis | Reliability | Program Management | Continuous Improvement | Change Management | Business Process Improvement | Analysis | Process Engineering | Risk Management | Integration | Business Requirements | Customer Satisfaction | Requirements Gathering | Troubleshooting | PMO | Lean Manufacturing
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  • Loandepot
    It Release Coordinator, Sr
    Loandepot Feb 2016 - Sep 2017
    Irvine, California, Us
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  • Wells Fargo Dealer Services
    Business Systems Consultant (Sdlc Compliance Coordinator)
    Wells Fargo Dealer Services Sep 2012 - Nov 2015
    San Francisco, California, Us
    Provided interim operational oversight for a team of 4 while simultaneously leading diverse technical projects, providing Subject Matter Expert knowledge for Systems Development Life Cycle on a variety of cross-functional projects.
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  • Fisker Automotive
    Change Management Supervisor
    Fisker Automotive Sep 2011 - Feb 2012
    Los Angeles, California, Us
    Responsible for the professional development of five diverse team members providing career path direction and relationship management.Providing project management direction to the Quality Management Team.
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  • Fisker Automotive
    Change Management Analyst
    Fisker Automotive Apr 2011 - Sep 2011
    Los Angeles, California, Us
    Liaison between Engineering and Quality departments responsible for auditing documentation to communicate and track identified component level changes within vehicle platforms.
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  • Metlife
    Project Manager / Business Procedures Consultant
    Metlife Oct 2007 - Dec 2010
    New York, Ny, Us
    Managed the quarterly release of a highly customized in-house Customer Service System application with an annual budget of $250,000 and providing interim oversight for additional applications.
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  • Metlife
    Project Coordinator / Analyst
    Metlife Apr 2003 - Oct 2007
    New York, Ny, Us
    Coordinated specialized projects and Key Performance Indicator (KPI) development and monitoringExecutive support to the Vice President focusing on organization and mentoring administrative staff
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Julie Brooks Skills

Process Improvement Cross Functional Team Leadership Project Management Ms Project Visio Microsoft Excel Management Sdlc Testing Leadership Pmp Reporting And Analysis Root Cause Analysis Engineering Collaborative Problem Solving Quality Assurance Business Analysis Reliability Program Management Powerpoint Product Development Continuous Improvement Change Management Microsoft Word Business Process Improvement Analysis Manufacturing Customer Service Process Engineering Risk Management Integration Business Requirements Customer Satisfaction Requirements Gathering Troubleshooting Pmo Business Process Team Building Sharepoint Team Leadership Lean Manufacturing Software Documentation Flexibility Soft Skills Mentoring Technically Strong Ms Excel Ms Word Ms Powerpoint Ms Visio

Julie Brooks Education Details

  • Eastern Michigan University
    Eastern Michigan University
    Bachelor Of Science (B.S.)

Frequently Asked Questions about Julie Brooks

What company does Julie Brooks work for?

Julie Brooks works for Mezzo

What is Julie Brooks's role at the current company?

Julie Brooks's current role is Sr. Technical Program Manager.

What is Julie Brooks's email address?

Julie Brooks's email address is ju****@****sol.com

What is Julie Brooks's direct phone number?

Julie Brooks's direct phone number is +124841*****

What schools did Julie Brooks attend?

Julie Brooks attended Eastern Michigan University.

What are some of Julie Brooks's interests?

Julie Brooks has interest in Swimming, Hiking, Professional Development, Gardening.

What skills is Julie Brooks known for?

Julie Brooks has skills like Process Improvement, Cross Functional Team Leadership, Project Management, Ms Project, Visio, Microsoft Excel, Management, Sdlc, Testing, Leadership, Pmp, Reporting And Analysis.

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