Developed and maintained strong relationships with our US based wholesale accounts, driving revenue by designing and implementing sales strategies. Increasing Vail Resorts' brand awareness through weekly travel, co-op marketing, and industry consumer trade shows. Organizing annual familiarization trips for wholesale accounts to all of our destinations.

Worked hand in hand with the Director of Sales to maximize group revenue by securing highest nightly rate possible. Developed marketing materials for ski shows and organized website content for group packages. Worked closely with food and beverage managers on execution of meeting and events. Organized and hosted group events and familiarization tours with the Park City Chamber of Commerce.

Implemented revenue management operations, procedures and best practices. Identified new revenue opportunities. Provided daily, weekly and monthly reporting. Optimized and expanded distribution partnerships. Managed distribution strategy of the hotel and day to day yield operations. Analyzed daily pick-up, and made necessary adjustments. Performed competitive benchmark studies and followed market trends. Created and maintained a 12 month rolling demand calendar. Manage extranets for all 3rd party distribution. Analyzed overall monthly hotel performance and provide summary report with recommendations to improve long term strategies.Ensured web site booking process is maintained up-to-date and functional. Worked in liaison with the hotel sales department.

Answered phones and operated a switchboard. Routed calls to specific people. Answered inquiries about the company and made reservations during evening hours. Greeted visitors warmly and made sure they were comfortable during the check-in and check-out process. Ensured reception area was tidy. Coordinated mail flow in and out of office. Collected and distributed parcels and other mail for hotel patrons. Performed basic bookkeeping, filing, and clerical duties. Update appointments and calendars, and scheduled follow-up appointments.