Julien Levy Bezerra Email & Phone Number

San Diego, California, United States

Seattle, Washington, United States

Seattle

• Lead global strategy for partner operations and capacity-building programs from scoping to design, planning, execution, and value realization across Latin America, Asia, and Africa.
• Provide strategic and operational consulting to leading eye banks in China to implement new cornea procurement model.
• Implement scalable cost-efficient training delivery model in Asia through local partnership development.
• Drove vision, development, go-to-market strategy, and execution of partner solutions portfolio, collaborating cross-functionally with 18 experts across 8 countries.

Seattle, Washington

• Managed fast-pace, 24/7 healthcare operations that facilitate sight-restoring corneal tissue donation nationally. Led a team of 40 individuals who achieved unprecedented success in key operational metrics.
• Achieved 42% business growth within 2 years with customer/partner-centric initiative, implementing practices that drove cross-functional collaboration for proactive solutions.
• Generated 20-30% average growth for customers through development of innovative program responsible for coaching and training staff on communication that drives key customer metric.
• Selected to serve on company’s EBIDTA Task Force, collaborating with executive leadership on evidence-based evaluation, identifying opportunities that substantially improved company EBITDA.
• Oversaw expansion to 3 new markets, including launch of second operations center.

Seattle

• Managed operations staff and oversaw all aspects of 24/7 operations tasks to maximize transplant donor recovery along with team performance, growth, and culture.
• Launched series of programs to increase retention, including recruitment, professional development and employee recognition.
• Cultivated data-driven high-performance culture, creating access to real-time performance metrics and emphasis on individual ownership.

Seattle

Designed, developed, and ran the company’s first training program on sensitive communication with grieving families regarding cornea and tissue donation.

Seattle

Responsible for day-to-day operations, including distribution and completion of daily workflow, decision-making regarding prioritization, quality control, and efficiency of case coordination.

Seattle

Performed time-sensitive medical screenings, facilitated sensitive discussions with grieving families for consent, and managed logistics to ensure all donated tissue is recovered and preserved in a timely manner.

Brasília, Brazil

Lived and worked in Brazil, conducting research projects and market analysis that informed business proposals and strategies for clients.

Seattle, WA

- Conducted research projects for The Information Company- Daily use of social networks to increase website visibility- Proofread and edit documents (English or Portuguese)

Seattle, WA