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Julien Bouflet Email & Phone Number
Digital Product Manager - Genesys Cloud and Zendesk
at
ADEO Services
1 work email found
@leroymerlin.fr
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Digital Product Manager - Genesys Cloud and Zendesk
Location
Somain, Hauts-De-France, France
Company size
Who is Julien Bouflet? Overview
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Quick answer
Julien Bouflet is listed as Digital Product Manager - Genesys Cloud and Zendesk at ADEO Services, a with 82021 employees, based in Somain, Hauts-De-France, France. AeroLeads shows a work email signal at leroymerlin.fr and a matched LinkedIn profile for Julien Bouflet.
Julien Bouflet previously worked as Digital Product Manager - Genesys Cloud / Zendesk at Adeo Services and Chef de Projet IT - Consultant Solution Senior at Capgemini. Julien Bouflet holds Ingénieur En Système De L'Information, Informatics from Isen Lille.
Company email context
Email format at ADEO Services
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{first}.{last}@leroymerlin.fr
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AeroLeads found 1 current-domain work email signal for Julien Bouflet. Compare company email patterns before reaching out.
Profile bio
About Julien Bouflet
Julien Bouflet is a Digital Product Manager - Genesys Cloud and Zendesk at ADEO Services. He possess expertise in gestion de projet, outils lean, e commerce, architecture de solution, java enterprise edition and 12 more skills.
Listed skills include Gestion De Projet, Outils Lean, E Commerce, Architecture De Solution, and 13 others.
Current workplace
Julien Bouflet's current company
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Adeo Services
12 roles
Julien Bouflet work experience
A career timeline built from the work history available for this profile.
Digital Product Manager - Genesys Cloud / Zendesk
CurrentPar le prisme de la stratégie métier posée, ma mission est de définir, de faire évoluer et déployer les produits omnicanal de la relation client pour les Business Unit Leroy Merlin de la plateforme.Ainsi, les produits éditeur Genesys Cloud et Zendesk sont au coeur de l'écosystème à ma charge.En lien avec les différentes BUs (France, Portugal, Espagne, Italie), la fondation d'une solution CORE est le défi à relever en identifiant les synergies possibles.La coordination des équipes internes, des intégrateurs et des éditeurs est l'un des rouages à entretenir pour délivrer régulièrement des nouvelles fonctionnalités à nos métiers.
Jan 2021 - Present
Chef De Projet It - Consultant Solution Senior
Références Clients: Adeo / Leroy Merlin / Auchan / Auchan e-commerce / Oxylane / Swissife / EDF
Jan 2011 - Apr 2022
Aug 2008 - Dec 2012
Pilote D'Appel D'Offres - Solutions De Centre De Contact
Contexte: Appel d'offres pour changer de solution de centre de contact utilisée chez Leroy Merlin FranceFaire le benchmark des solutions et identifier les solutions potentiellesPiloter l'écriture du RFPMener les consultations, analyser les réponses, organiser les soutenances des différents toursParticiper à l'écriture du contratTransformer le choix, migrer vers la nouvelle solution (Genesys Cloud) et la déployer nationalement
Jan 2019 - Dec 2020
Responsable It De La Relation Client À Distance
Responsable de Domaine Applicatif sur la Relation Client- Application de gestion de la relation client: CRM/Genesys (CTI/SVI) des entités ecommerce - magasin - assistance téléphonique- Application de gestion du suivi de la réclamation cliente (service consommateur)- Expertise sur le projet de passage à CRM Microsoft Dynamics- Pilotage du projet sur le changement de solution CTI/IVR
May 2015 - Dec 2020
Chef De Projet It Datacompliance / Dataquality (Rgpd)
Ce poste s'inscrit dans la mise en conformité à la RGPD* (ou GDPR en anglais).- Mise en place des outils pour cartographier la donnée à caractère personnel (DCP) dans le SI- Traduction des règles métier/juridique en règles IT- Suivi de la mise en oeuvre des règles (consentement, purge, droit à l'oubli, DataQuality)RGPD: Règlement Général sur la Protection des Données (directive européenne applicable au 25 mai 2018)
Nov 2016 - Oct 2018
Chef De Projet E-Commerce
Jan 2013 - Feb 2015
Développeur Web Java/J2Ee
Build du portail web à destination des plateaux téléphoniques et du site web institutionnelSupport au pilotage projet
Nov 2006 - Jul 2008
Développeur Web Java/J2Ee
TMA - Site intranet de gestion documentaire et travail collaboratif de la branche communication
Mar 2006 - Nov 2006
Mar 2005 - Mar 2006
Java/J2Ee Web Developer
Apr 2004 - Sep 2004
Team & coworkers
Colleagues at ADEO Services
Other employees you can reach at adeo.com. View company contacts for 82021 employees →
FD
Fedja Dautovic
Colleague at Adeo ServicesParis, Île-De-France, France
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MM
Mickaël Margollé
Colleague at Adeo ServicesLille, Hauts-De-France, France
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AD
Alexander Dudorov
Colleague at Adeo ServicesMoscow, Russia, Russian Federation
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OL
Ophélie Leboucher (Elle / She / Her)
Colleague at Adeo ServicesGreater Lille Metropolitan Area, France
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CP
Christine Pernin
Colleague at Adeo ServicesGreater Lille Metropolitan Area, France
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BS
Bénédicte Sansen
Colleague at Adeo ServicesGreater Lille Metropolitan Area, France
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CG
Clément-Aurèle Garcia
Colleague at Adeo ServicesLille, Hauts-De-France, France
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TN
Thibaut Noirtin
Colleague at Adeo ServicesLille, Hauts-De-France, France
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ДП
Дмитрий Попов
Colleague at Adeo ServicesMaidenhead, England, United Kingdom
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JF
Julie Ferrer
Colleague at Adeo ServicesGreater Lille Metropolitan Area, France
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Fedja Dautovic
Colleague at Adeo ServicesParis, Île-De-France, France
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MM
Mickaël Margollé
Colleague at Adeo ServicesLille, Hauts-De-France, France
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AD
Alexander Dudorov
Colleague at Adeo ServicesMoscow, Russia, Russian Federation
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OL
Ophélie Leboucher (Elle / She / Her)
Colleague at Adeo ServicesGreater Lille Metropolitan Area, France
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CP
Christine Pernin
Colleague at Adeo ServicesGreater Lille Metropolitan Area, France
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BS
Bénédicte Sansen
Colleague at Adeo ServicesGreater Lille Metropolitan Area, France
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CG
Clément-Aurèle Garcia
Colleague at Adeo ServicesLille, Hauts-De-France, France
View →
TN
Thibaut Noirtin
Colleague at Adeo ServicesLille, Hauts-De-France, France
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ДП
Дмитрий Попов
Colleague at Adeo ServicesMaidenhead, England, United Kingdom
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JF
Julie Ferrer
Colleague at Adeo ServicesGreater Lille Metropolitan Area, France
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3 education records
Julien Bouflet education
Ingénieur En Système De L'Information, Informatics
B2 First (Fce) (Cambridge English First), Anglais, Niveau Cecr : B2
Isen Lille
Mpsi / Mp
Lycée Châtelet De Douai, Cpge
FAQ
Frequently asked questions about Julien Bouflet
Quick answers generated from the profile data available on this page.
What company does Julien Bouflet work for?
Julien Bouflet works for ADEO Services.
What is Julien Bouflet's role at ADEO Services?
Julien Bouflet is listed as Digital Product Manager - Genesys Cloud and Zendesk at ADEO Services.
What is Julien Bouflet's email address?
AeroLeads has found 1 work email signal at @leroymerlin.fr for Julien Bouflet at ADEO Services.
Where is Julien Bouflet based?
Julien Bouflet is based in Somain, Hauts-De-France, France while working with ADEO Services.
What companies has Julien Bouflet worked for?
Julien Bouflet has worked for Adeo Services, Capgemini, Capgemini - En Mission Chez Leroy Merlin France, Leroy Merlin, and Capgemini - En Mission Chez Auchan.
Who are Julien Bouflet's colleagues at ADEO Services?
Julien Bouflet's colleagues at ADEO Services include Fedja Dautovic, Mickaël Margollé, Alexander Dudorov, Ophélie Leboucher (Elle / She / Her), and Christine Pernin.
How can I contact Julien Bouflet?
You can use AeroLeads to view verified contact signals for Julien Bouflet at ADEO Services, including work email, phone, and LinkedIn data when available.
What schools did Julien Bouflet attend?
Julien Bouflet holds Ingénieur En Système De L'Information, Informatics from Isen Lille.
What skills is Julien Bouflet known for?
Julien Bouflet is listed with skills including Gestion De Projet, Outils Lean, E Commerce, Architecture De Solution, Java Enterprise Edition, Oracle Database, Sql, and Hp Quality Center.
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