7+ years of experience in IT business analysis, data analysis, and collaborative problem solving - passionate about designing and implementing innovative software solutions that address business challenges and enhance user and customer experience. As a Senior IT Business Analyst at All-in-1, I apply my mathematical background and technical skills to deliver cutting-edge features and integrations that empower users to optimize their productivity and workflow.In my current role, I have successfully introduced and managed a third-party SAAS SMS messaging integration, designed and developed a set of interactive dashboard reporting widgets, and configured and maintained a third-party commission calculation and reporting tool for the national and global sales accounts division. I collaborate closely with C-suite executives and managerial tiers to align project objectives with organizational priorities, and I leverage user stories and system data to conduct comprehensive requirements gathering, analysis, and documentation. I also drive collaborative decision making, effectively navigating and influencing cross-functional teams, acting as a key bridge between business users, IT teams, and various stakeholders.
Listed skills include Microsoft Office, Latex, Microsoft Excel, Qualitative Research, and 17 others.