NOVA TRAIN® is a SARL/ LTD company specialised in corporate training and education in France. We deliver on-site or remote sessions that embed practical learnings.- Training sessions on Project Management for large international companies and SME- Training sessions for trainers- Creation of educational collaterals for schools & teaching (Bachelor to Master level) : Project Management, Changement Management and Marketing- Animation of Creativity and Communication workshops- Bilingual trainings and courses : French or English- Clients : Industry, FMCG, Agri food, Finance, Fintech, Real Estate- Tailored sessions to size projects (RFPs for example)- Examples of clients' sessions: Euroclear, Pepsico, DHL, Stago, Knight Frank, Osac Aero, UPEC, Act Beauty, Euroclear, Hoya Lens, AG2R La Mondiale, Aéroport de Paris, Urgo Healthcarenova-train.com website will be available spring '24

Project Management/ Saas products deployment/ Change Management/ digital transformation Training and educational programmes/ CRM & BTBMarketing.👉Currently delivering training sessions on Project Management for companies, Marketing and Change Management for students and writing Marketing & CRM courses for JPL/ CNFDI center. Training on WordPress fundamentals. Creator and animator of Audio Train® podcasts.

> Product Management of SaaS platforms for corporate travel (« Online Booking tools ») - 50+ large clients in production. -Coordination of the relationship with Saas technology vendors (ex. SAP Concur, Traveldoo Expedia, Dimo Software, Rydoo) -Internal rollout with key stakeholders: UAT, Implementation, Support, and Commercial teams-Coordination of products’ roadmap and communication of releases-Ensuring the products’ stability and support SLA with vendors-Tech evangelism and product training to the commercial teams (100+ persons) - Sales Enablement-Trainer for clients on product adoption and implementation-Managing project teams - from 3 to 10 people-Support for RFPs with product configuration propositions👉Key achievements-Product Owner of the new "Easy Link Travel(R)" middleware IT platform - relaunched in 2013 for 35+ clients in 1.5 years. (digital platform allowing to integrate travel agents fare propositions with vendors pre-trip approval workflows).-Deployed the SAP Concur Request solution in EMEA - 2 years project-Launched the "Tech Summer University" for commercial teams. Yearly educational day on technology, 100+ attendees-Launched a dedicated Saas Online tool "Connect Assist" for medical repatriation, powered by Traveldoo. Client: AXA Assistance

>Commercial ownership of technology products for travellers- Responsible for achieving the revenue target for a portfolio of premium tech products (circa 300K EUR/ year)- Budgeting planning -Design of product marketing collaterals & field marketing-Validation of pricing models -Customer facing role and support of commercial teams -Competition scanning and products' value proposition👉 Key achievement-Crafted the value proposition of American Express Travel Online

>Developed the Club Carlson(SM) loyalty programme in EMEA-Planning and coordination of the overall marketing activities-Implementation of the CRM engine powering the programme and user training-Field marketing: education of hotels Managers to drive the programme performance and maximise the ROI from the Club Carlson and other CRM tools-Ongoing management of the CRM vendor retainer activities (operations, member's pack fulfillment, email automation)-Controlled a yearly operating budget of 3MEUR-Supervision of operations: supervision of hotels ambassadors and clients’ call center through educational webcasts, collaterals, product training and other field marketing animations-In charge of data analysis and business intelligence reporting -Coordination of relationship with marketing agencies👉Key achievements-Programme represented 25% of hotel occupancy after 7 years-Programme obtained the "Best Members Communications" Awards at the 19th Freddie Awards-Launched the service concept "Our World, Your Lounge(SM)" during the 2008 crisis- Designed and launched the Corporate loyalty programme "Club Carlson for Business" in 20211

>Coordinator of e-marketing activities and contributed to grow the HHonors(R) loyalty programme-Worked with hotels and business partners (ie. Amex cards) to grow the HHonors(R) membership base-Developed members communications in French (email, DM)-Educated Hotel Managers and Regional Directors on channel marketing -Supported hotel and regional divisions to plan and execute direct mail campaigns, GDS advertising and web promotions-Monitored the EMEA marketing budget👉 Key achievements-Initiated a partnership agreement with the luggage brand DELSEY(R)-Coordination of the HHonors(R) Traveller Newsletter to 700K members in EMEA