Julie Phan Email & Phone Number

Los Angeles, California, Us

Charleston, South Carolina, Us

Oversaw a diversified portfolio of 7k units, $235k/annually or average $8.4k/monthly in management fees throughout the Southern California Region. Developed high performance leaders, managed five operations regional managers and one regional maintenance manager. Leveraged skills and ensured collaborative, supportive and accountable environment exists on all levels. Strong analytical skills, strategic planning, robust organization skills and a results-driven approach within the portfolio. Extensive experience in new development projects and lease- ups. Additionally, stabilized assets to assess, develop and implement asset-specific value enhancement opportunities. Participated in development construction meetings and provided feedback for clubhouse and common area designs. Responsible for ensuring productive marketing efforts and leasing velocity on new developments, and successful property openings. Provided leadership to construction team. Hired and developed staff, determined leasing velocity, absorption rates and generated unit amenity pricing.Set and monitored key benchmarks and metrics to ensure business unit is aligned and on target to achieve growth and profitability goals.

Irvine, Ca, Us

Directly lead Steadfast’s largest multi-state portfolio of 13k units, $170+ million in annual revenue, $1.5 billion in AUM. Indirectly oversee an additional 8k units, $94 million in annual revenue, $900 million in AUM. Develop high performance leaders. Oversee one operations vice president and eleven regional managers in 16 states, 21 major markets. Leverage skills and ensure collaborative, supportive and accountable environment exists on all levels. Provide leadership, vision, training and coaching to team.Set and monitor key benchmarks and metrics to ensure business unit is aligned and on target to achieve growth and profitability goals. Proactively address and forecast upcoming financial issues of the business. Take the necessary steps to ensure that they do not impede the organization's performance.Foster a success-oriented, accountable environment within Steadfast. Energize and motivate direct reports and their teams by providing insight and coaching, monitoring performance and assessing progress over time. Assess, develop and implement asset-specific value enhancement opportunities.Maintain a detailed understanding of submarket dynamics and their evolving impact upon properties within the portfolio. Render decisions promptly and effectively by building consensus among partners, managers and employees. Continuously enhance Steadfast's reputation in the industry, enabling community involvement and recognition.

Charleston, South Carolina, Us

Oversaw a diversified portfolio consisting of mixed-use, lease ups and high-rise assets within Los Angeles County. Managed real estate for six institutional clients with multiple business objectives and reporting requirements. Tasked with retail management. Ability to work closely with 3rd party partners. Provided strong leadership and empowered community managers to implement process improvements and programs to increase revenue, reduce costs, promote efficiencies, and improve the overall property operating performance. Responsible for weekly/monthly/quarterly reporting and interpreting market data to identify emerging trends to achieve greatest performance potential. Proficient with annual budget preparation, business planning and determining on-going marketing, pricing and financial strategies throughout the year. Participated in and supported new business development and acquisition efforts by providing information and data for RFPs, due diligence, SWOT analysis and attended new business pitches.

Oversaw the Western Division Class “A” new developments, lease ups and stabilized assets consisting of six (6) properties, totaling 1,370 units and retail including Arnie Morton’s Steakhouse, Quiznos, H&R Block, Fantastic Sams and multiple small businesses. Participated in development construction meetings and provided feedback for clubhouse and common area designs. Responsible for ensuring productive marketing and leasing on new developments and successful property openings. Provided leadership to construction group. Hired and developed staff, determined leasing velocity, and generated unit pricing.Prepared lease up budget, FF&E budget, and CAM Budget. Handled and supervised property manager on CAM reconciliations and escalations for retail tenants. Focused the activities of the on-site team towards a shared goal of producing the highest Net Operating Income. Reviewed weekly, monthly and quarterly reporting for accuracy prior to presenting to the asset managers and property owners.Consistently reviewed all advertising, promotions and concessions to ensure visual appeal, consistency, and cost effectiveness.