Julie Chapman Email & Phone Number

Fort Worth, Texas, United States

Denton, Tx

Developed requirements and all project documentation. Created process flows, conceptual views and future process diagrams. Facilitated meetings with the Program Developers, Project Engineers, and Project Manager. Collaborative document preparation with business channels. • Documented business requirements for projects.• Create and maintain program artifacts to 100% company compliance.• Document project risk and create action plans to mitigate risks.• Directed program level system and user acceptance testing (UAT).

Dallas/Fort Worth Area

Validate and translate business requirements to architects, developers and down-stream channels. Coordinate program efforts with 8 to 12 work groups. Collaborative document preparation with business unit and vendor. Facilitate reoccurring program work group meetings. • Documented business requirements for projects resulting in a net $20M revenue for AA.• Create and maintain program artifacts to 100% company compliance.• Document project risk and create action plans to mitigate risks.• Implemented production defect process resulting in a 25% decrease in identifying root cause and providing fix criteria to the business partners.• Directed program level system and user acceptance testing (UAT).• Developed processes for BA's to ensure consistency and cohesive documentation across products

Plano, Texas

SME support for current processes and standards for Legal Hold, Information Security Risk Management, DLP, and Official Records to support GRC department. Conducted department meetings with Product Owners to interpret legal requirement. Led SharePoint Online document repository migration.• Archer employed for the GRC event remediation and tracking tied into KnowledgeLink. • Used Archer as the exemption request and tracking application.• Developed training materials and job aids for the new document repository.• Created test cases, use cases, and user scenarios for pilot group to execute during UAT.• Diagnosed functional defects, provided root-cause analysis, provided business solutions to confirm corrective modifications.• SP Admin – worked with Developers troubleshooting test environment and project issues. • Developed test estimates to forecast schedule, resources, execution plan and defect analysis

Plano, Texas

Provided support and worked with the PO and access liaisons to capture business requirements for product reengineering initiative. Created documentation and training for new application for the access liaisons, business groups, and Product Owner. • Created end-to-end test strategy completing 100% of functional and regression testing, providing daily status reports on defects and resolution. • Worked with the access liaisons to alleviate stress by synchronizing the AAL naming conventions thus ensuring all requirements were met. • Developed the ART Handbook for the Access Liaisons and Business.• As Scrum Master handled all the end user communications both Pre and Post launch. The project implementation resulted in a 30% initial increase in productivity with a 6 month change of 53%.

Plano, Tx

Promoted engagement model and standards monitoring between the Enterprise and FS IT Risk and Governance team using Archer as foundational tool. Tracked FS Standards Training for Quality Engineering across FS Lines of Business (Auto Finance and Home Loans). Sponsored adoption of OpsHub for CoF Financial Services.• Provided visibility of standards, metrics reporting frequency and engagement procedures administered by Enterprise to Financial Services Value Streams, Agile and System/Platform Teams. • Remediated GRC events identified within area of governance.• Identified, assessed, and remediated risks throughout the financial services channel using the defined risk workflow process.• Created reports for QE CoP Observations to Auto Finance and Home Loans leadership to aid in implementing enterprise standards.• Identified areas for process change for FS Tech team and provided guidance in implementing all accepted changes

Plano

Organized resources successfully managing schedules through product delivery and provided support for clients post-delivery. Managed IT (SDLC and Agile) testing teams. Partnered with enterprise delivery teams rolling out quality standards across IT Lines of Business, incremental to current duties.• Identified cost savings for LOB leveraging automation across test assets, infrastructure management and implemented Lean processes.• Developed team metrics and processes to measure and report agile team progress and performance.• Led roll-out of agile best practices including processes, standards, roles and responsibilities, and document templates.• Designed end-to-end test strategy ensuring integrated test execution across life-cycle guaranteeing data quality standards achieved.• Established project timelines, coordinated internal resources to meet deadlines, and managed vendor participation.• Provided QA Test and BSA SME support on applications in understanding of the project requirements.• Prioritized activities to lead the identification, escalation, and resolution of project-related issues

Plano, Texas

Developed requirements and all project documentation. Created process flows, conceptual views and future process diagrams. Facilitated meetings with the Program Developers, Project Engineers, Telecom Developers, and Project Manager. • Developed training documents for the Training Department based on project deliverables. • Ensured audit compliance both internally and externally on all assigned projects. • Managed the testing process of all assigned projects which included system, functional and user acceptance testing utilizing QC / ALM.

Plano, Texas

Plano, Texas

Plano, Texas

Plano, Tx

Advanced PCS was purchased by CVS Caremark

Plano, Tx

Dallas, Tx

Fairfax, Va, Stockholm, Sweden, Chicago, Il

American Management Systems was acquired by CGI Group in 2004.

Bsa, Qa

Education record