Julie Cousins

Julie Cousins Email and Phone Number

Principal of Strategic Operations @ BoxCast
Cleveland, OH, US
Julie Cousins's Location
Greater Cleveland, United States, United States
Julie Cousins's Contact Details

Julie Cousins personal email

About Julie Cousins

I have spent my career building foundational skills and leadership experience across all aspects of web and mobile development. I've worked in and managed amazing projects and teams across the disciplines of design, content, merchandising, development, testing.I have a passion for...Evangelizing a Culture of Innovation
everyday and through the creation of special eventsCoaching, Mentoring, and Recruiting Associates
to grow their professional and technical skillsSupporting Diversity in Technology
by creating a resource network to develop, recruiting and support women technologistsTaking On Supporting Roles and Tasks
to facilitate concurrent, cross functional initiativesResourcing Associates Across Teams
to best support and facilitate short and long term project initiativesPlans & Execute Implementation Strategies
for project and team successChampioning User Experience 
across devices through research and educationImproving Merchandising, Processes, and Tooling
by evaluating and implementing efficienciesAdvocating Accessibility Standards
through documentation, education, and implementationEvaluating Metrics and Analyticsto help inform development and business decisionsInterpreting Technology Concepts
for non-technology stakeholders and partners
Creating and Curating Documentationto facilitate long term efficiency and team success

Julie Cousins's Current Company Details
BoxCast

Boxcast

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Principal of Strategic Operations
Cleveland, OH, US
Website:
boxcast.com
Employees:
69
Julie Cousins Work Experience Details
  • Boxcast
    Principal Of Strategic Operations
    Boxcast
    Cleveland, Oh, Us
  • Cuyahoga County
    Senior It Project Manager
    Cuyahoga County
    Cleveland, Oh, Us
  • Help Scout
    Director Of Product Engineering
    Help Scout Dec 2022 - May 2024
    Boston, Ma, Us
  • Help Scout
    Engineering Coach
    Help Scout Sep 2019 - Dec 2022
    Boston, Ma, Us
    Concurrently managed and coached multiple fully remote, cross functional teams of 19 Java, PHP, Javascript and QA engineers. - Facilitated and implemented improvements to the team’s planning practices resulting in greater clarity between Engineering and Product. - Created automated processes to remove process holes and improve cross team collaboration. - Increased efficiency in engineering hiring practices by championing tooling for hiring projects - Organized cross team project work to facilitate the understanding of cross team dependencies and scope of large scale projects
  • American Greetings
    Interactive Development Manager
    American Greetings Feb 2019 - May 2019
    Cleveland, Oh, Us
    Managed, selected and coached team of 35 software engineers, design engineers, business analysts, and quality assurance engineers in the technical design, development, testing and maintenance of all-American Greetings brand websites, applications, digital products and mobile apps. - Collaborated on creation of key performance indicators resulting in: - Actionable set of quarterly metrics -Increased productivity -20% improvement in business stakeholder satisfaction after two months. - Established new criteria for categorization of tracking time which improved accuracy of time metrics by 10% immediately after implementation. Received positive executive feedback from this initiative. - Coordinated the resourcing of over fifty domestic and international team members.
  • American Greetings
    Quality Assurance And Software Engineering Manager
    American Greetings 2018 - Feb 2019
    Cleveland, Oh, Us
    Managed and coached team of nineteen including: fourteen domestic and international quality engineers, three Software Engineers and two Design Engineers. - Investigated and implemented release and quality assurance process improvements resulting in improved release stability and site quality. - Defined project workflows, sprint planning, and QA test cycles resulting in better communication and clarity across engineering teams. - Researched and analyzed third party tools and services to present recommendations to leadership.
  • American Greetings
    Design Engineering And Mobile Development Manager
    American Greetings 2012 - 2018
    Cleveland, Oh, Us
    Managed and coached the Mobile Application Development team, responsible for the creation, implementation and support of a broad collection of iOS and Android applications, and the Design Engineering team, responsible for the front end implementation of new features and functionality across a broad portfolio of websites and web applications as well as their ongoing maintenance and support. - Investigated and implemented process improvements to improve merchandising efficiency resulting in ease of merchandiser maintenance. - Implemented initiatives to encourage innovative thought and development practices. - Served as project and program technology lead, collaborating with business stakeholders and overseeing cross-functional teams from initial ideation to successful completion. - Wrote project requirements to facilitate timely project completion resulting in early completion of several high profile project initiatives. - Served in multiple independent contributor roles on website, website app, and native mobile projects and programs
  • American Greetings
    Web Production Manager
    American Greetings 2008 - 2012
    Cleveland, Oh, Us
    Manager of the Web Production department of the AmericanGreetings Interactive division. A group of front end design engineers responsible for the implementation of new features and functionality across a broad portfolio of websites and web applications as well as the ongoing maintenance and support of all sites and apps in the portfolio. - Created merchandising efficiency initiatives, using an internally built content management system, that supported large scale merchandising changes with minimal merchandiser effort. - Served as a design engineer independent contributor on projects and programs. - Served in a technology lead role on projects and programs.
  • American Greetings
    User Interface Manager
    American Greetings 2001 - 2008
    Cleveland, Oh, Us
    Manager of americangreetings.com User Interface group responsible for website design, front end development, and merchandising on websites such as americangreetings.com, bluemountain.com, egreetings.com, bloombyag.com, hatterchatter.com, yahoo greetings, aol greetings, msn greetings, target greetings, eagents.com, beatgreets.com as well as dynamically created contractual partner variations of the websites and online product sites such as Create & Print and electronic invites. - Oversaw creation of an internally built content management system that allowed for multiple branded interface designs across a single codebase. - Served as a designer, design engineer, and merchandiser independent contributor on website projects and programs.- Served in a technology lead role on projects and programs.
  • American Greetings
    Senior Web Designer
    American Greetings 1999 - 2001
    Cleveland, Oh, Us
    Senior Web Designer for americangreetings.com, AOL keyword AmericanGreetings as well as dynamically createdpartner variations of the website and "card enabled" internal niche websites and external partners.
  • American Greetings
    Web Designer
    American Greetings 1997 - 1999
    Cleveland, Oh, Us
    Web Designer for americangreetings.com, AOL keyord AmericanGreetings, learninghorizons.com, carltoncards.co.uk, carltoncards.com, carltoncards.ca, gorant.com.

Julie Cousins Skills

Web Standards Xhtml Email Marketing User Experience Website Development User Interface Design Graphic Design Html 5 Css Seo Creative Direction User Interface Php Web Analytics Agile Methodologies Web Design Web Development Flash Web Applications Front End Jquery Project Management Html Mobile Applications E Commerce Html5 Front End Development Information Architecture Javascript Responsive Web Design Leadership Adobe Illustrator Digital Marketing Adobe Creative Suite Business Analysis Project Planning Agile And Waterfall Methodologies Accessibility

Julie Cousins Education Details

  • West Chester University Of Pennsylvania
    West Chester University Of Pennsylvania
    Fine Arts/Graphic Design

Frequently Asked Questions about Julie Cousins

What company does Julie Cousins work for?

Julie Cousins works for Boxcast

What is Julie Cousins's role at the current company?

Julie Cousins's current role is Principal of Strategic Operations.

What is Julie Cousins's email address?

Julie Cousins's email address is be****@****hoo.com

What is Julie Cousins's direct phone number?

Julie Cousins's direct phone number is +144047*****

What schools did Julie Cousins attend?

Julie Cousins attended West Chester University Of Pennsylvania.

What skills is Julie Cousins known for?

Julie Cousins has skills like Web Standards, Xhtml, Email Marketing, User Experience, Website Development, User Interface Design, Graphic Design, Html 5, Css, Seo, Creative Direction, User Interface.

Who are Julie Cousins's colleagues?

Julie Cousins's colleagues are John Kagan, Charles Dan, Mindy Worley, Gary Buchanan, Gerson Lucena, Josh Mathus, Derek Hopper.

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