Julie Ricks Email & Phone Number

Delaware, Oh, Us

Toledo, Oh, Us

Contract work to assist multiple clients with Benefit and HR-related projects.

Austin, Tx, Us

Managed the front-line relationship with clients and employees governed by the Service Contract Act, and/or Collective Bargaining Agreements. Established trusting relationships with key decision makers - HR leadership, Brokers, C-level partners, and Carrier Contacts. Served as the Liaison between the client and other Fringe Benefit Group Service Departments: product sales, billing, carrier administration, and technical support. Got to know my clients, their business processes and philosophies and helped them develop the best benefits programs to aide in employee satisfaction, strategic recruiting, and contract compliance.

Powell, Oh, Us

Provided Benefits and Human Resource Consulting Services for a Skilled Nursing and Assisted Living client. Worked with transition team to transfer the employment relationship and assist with the integration of a new Management Company. Implemented benefits plan, payroll provider, and advised Owners and Management Company on Employee Benefits and Human Resource issues.

Columbus, Oh, Us

Managed the Human Resource Department consisting of 12 direct reports in multiple facility and virtual locations. Served as Mentor, Trainer, and HR technical resource for Pearl Leadership and Department Managers and Supervisors. Developed, managed, and administered Human Resource Programs in Benefits, Compliance, Culture, Performance Management, Employee Relations, and Employee Administration for standard employees, and those working on contracts governed by the Service Contract Act (SCA). Teamed with our Benefit Broker, SCA Benefit Administrator, and Pearl Senior Leadership to develop unique and compliant benefit packages to maximize recruiting and retention incentives for high volume call-center contracts. Lead my team to audit, develop, and document new Human Resource Policies, best practices, and SOPs to streamline and bring the Human Resource, and Benefits functions in to compliance. Served as Corporate HR resource for staff employee relations, benefits and employee leave administration, and general Human Resource compliance questions. Worked as primary contact for all Human Resource vendors including Employment Counsel, Benefits Broker, SCA Benefits Administrator, Payroll Administrator, Compliance Reporting (EEO, VETS, AAP), FMLA, and WOTC. Managed vendor relationships and standards of service.

Human Resource Manager and Consultant on-site at a large client in the Long Term Care Industry as well as smaller Human Resource projects with various clients. Developed and delivered employee orientation programs, including benefits orientation. Interviewed, hired, and processed all site new hires in accordance with state standards for background checks and record-keeping. Served as primary contact for benefits, payroll, employee relations, investigations, and employee certification. Trained Department Managers on proper interviewing techniques and employee performance review completion. Conducted large employee all-staff engagement meetings. Served as weekend Manager on Duty for Long Term Care facility. Conducted Human Resource and Federal I-9 Audits, wrote and edited client employee handbooks and policy manuals.

Columbus, Oh, Us

Liaison between the Sales and Service functions of a Human Resource Consulting and Professional Employer Service. Lead the implementation, integration and orientation of our client companies and their employees to Sequent Services.A jack-of-all-trades position, working with specialized departments involving payroll, benefits administration, workers' compensation, unemployment, and human resource management. Conducted employee onboarding meetings for small and large groups to discuss transition to Sequent's payroll and benefits. Trained our new and current PEO and platform-only clients on our HRMS system both in general use and during/after a major conversion. Developed and conducted employee orientation meetings for new and current client employees. Developed and delivered Sequent corporate employee orientation.

Freeport, Illinois, Us

Outside sales for a locally owned Temporary Staffing and Human Resource Consulting company.Used both phone and in-person sales techniques to sell Hughes Resources services to area businesses. Served as an account relationship manager, calling on current clients to gauge service retention opportunities. Used previous service experience to set realistic client expectations for exceptional service delivery. Persistent and professional sales techniques resulted in procuring business opportunities with 3 major local corporations who were already in national contracts with much larger service providers.