Julie Ricks

Julie Ricks Email and Phone Number

Client Service Manager @ Hylant
Delaware, OH, US
Julie Ricks's Location
Delaware, Ohio, United States, United States
About Julie Ricks

As a benefits and HR consultant with over a decade of experience, I have a passion for creating and implementing benefit plans that meet the needs and goals of clients in various industries. I am licensed in health, life and accident insurance in Ohio, and I have a deep understanding and expertise in the Service Contract Act (SCA), which regulates the benefits and wages of federal contractors and subcontractors.My father raised me with the philosophy that everyone should know about three things: insurance, taxes, and how to drive a stick shift. I happen to agree, and employee benefits are what I love to do. I enjoy teaching employees how to choose what is best for them and their family, and I have been told time and time again that I can explain benefits in a clear and engaging way. I also believe that benefits and HR should be customer service oriented departments, and I can communicate to every level of an organization with genuine interest and care. My mission is to help clients and employees understand and appreciate the value of their benefit plans, and to align them with their culture, business philosophy, company mission and values.My specialties: Benefit Plan DesignsEmployee Benefit Education/OrientationOpen EnrollmentBenefits AdministrationBenefits Compliance Service Contract ActHuman Resource ManagementEmployee DevelopmentEmployee Policies, Procedures, and Handbooks

Julie Ricks's Current Company Details
Hylant

Hylant

View
Client Service Manager
Delaware, OH, US
Website:
hylant.com
Employees:
1257
Julie Ricks Work Experience Details
  • Hylant
    Client Service Manager
    Hylant
    Delaware, Oh, Us
  • Olentangy Berlin High School
    Assistant Coach - Speech And Debate
    Olentangy Berlin High School Aug 2024 - Present
  • Hylant
    Client Service Manager
    Hylant Apr 2024 - Present
    Toledo, Oh, Us
  • Freelance
    Benefits Consultant
    Freelance Nov 2023 - Apr 2024
    Contract work to assist multiple clients with Benefit and HR-related projects.
  • Fringe Benefit Group
    Account Executive
    Fringe Benefit Group Oct 2020 - May 2023
    Austin, Tx, Us
    Managed the front-line relationship with clients and employees governed by the Service Contract Act, and/or Collective Bargaining Agreements. Established trusting relationships with key decision makers - HR leadership, Brokers, C-level partners, and Carrier Contacts. Served as the Liaison between the client and other Fringe Benefit Group Service Departments: product sales, billing, carrier administration, and technical support. Got to know my clients, their business processes and philosophies and helped them develop the best benefits programs to aide in employee satisfaction, strategic recruiting, and contract compliance.
  • Leaderstat
    Interim/Project Benefits Administrator
    Leaderstat May 2020 - Sep 2020
    Powell, Oh, Us
    Provided Benefits and Human Resource Consulting Services for a Skilled Nursing and Assisted Living client. Worked with transition team to transfer the employment relationship and assist with the integration of a new Management Company. Implemented benefits plan, payroll provider, and advised Owners and Management Company on Employee Benefits and Human Resource issues.
  • Pearl Interactive Network Inc.
    Corporate Human Resource Manager
    Pearl Interactive Network Inc. Jul 2017 - Nov 2019
    Columbus, Oh, Us
    Managed the Human Resource Department consisting of 12 direct reports in multiple facility and virtual locations. Served as Mentor, Trainer, and HR technical resource for Pearl Leadership and Department Managers and Supervisors. Developed, managed, and administered Human Resource Programs in Benefits, Compliance, Culture, Performance Management, Employee Relations, and Employee Administration for standard employees, and those working on contracts governed by the Service Contract Act (SCA). Teamed with our Benefit Broker, SCA Benefit Administrator, and Pearl Senior Leadership to develop unique and compliant benefit packages to maximize recruiting and retention incentives for high volume call-center contracts. Lead my team to audit, develop, and document new Human Resource Policies, best practices, and SOPs to streamline and bring the Human Resource, and Benefits functions in to compliance. Served as Corporate HR resource for staff employee relations, benefits and employee leave administration, and general Human Resource compliance questions. Worked as primary contact for all Human Resource vendors including Employment Counsel, Benefits Broker, SCA Benefits Administrator, Payroll Administrator, Compliance Reporting (EEO, VETS, AAP), FMLA, and WOTC. Managed vendor relationships and standards of service.
  • Simplifi Hr Solutions
    Senior Human Resource Manager And Consultant
    Simplifi Hr Solutions Jan 2013 - Jul 2017
    Human Resource Manager and Consultant on-site at a large client in the Long Term Care Industry as well as smaller Human Resource projects with various clients. Developed and delivered employee orientation programs, including benefits orientation. Interviewed, hired, and processed all site new hires in accordance with state standards for background checks and record-keeping. Served as primary contact for benefits, payroll, employee relations, investigations, and employee certification. Trained Department Managers on proper interviewing techniques and employee performance review completion. Conducted large employee all-staff engagement meetings. Served as weekend Manager on Duty for Long Term Care facility. Conducted Human Resource and Federal I-9 Audits, wrote and edited client employee handbooks and policy manuals.
  • Sequent, Inc.
    Sr. New Client Services
    Sequent, Inc. Oct 2006 - Dec 2012
    Columbus, Oh, Us
    Liaison between the Sales and Service functions of a Human Resource Consulting and Professional Employer Service. Lead the implementation, integration and orientation of our client companies and their employees to Sequent Services.A jack-of-all-trades position, working with specialized departments involving payroll, benefits administration, workers' compensation, unemployment, and human resource management. Conducted employee onboarding meetings for small and large groups to discuss transition to Sequent's payroll and benefits. Trained our new and current PEO and platform-only clients on our HRMS system both in general use and during/after a major conversion. Developed and conducted employee orientation meetings for new and current client employees. Developed and delivered Sequent corporate employee orientation.
  • Hughes Resources
    Outside Sales
    Hughes Resources May 2004 - Aug 2005
    Freeport, Illinois, Us
    Outside sales for a locally owned Temporary Staffing and Human Resource Consulting company.Used both phone and in-person sales techniques to sell Hughes Resources services to area businesses. Served as an account relationship manager, calling on current clients to gauge service retention opportunities. Used previous service experience to set realistic client expectations for exceptional service delivery. Persistent and professional sales techniques resulted in procuring business opportunities with 3 major local corporations who were already in national contracts with much larger service providers.

Julie Ricks Skills

Human Resources Recruiting Employee Benefits Benefits Administration New Hire Orientations Employee Relations Customer Service Onboarding Workers Compensation Fmla Personnel Management Hr Consulting Talent Management Applicant Tracking Systems Employee Orientations Employee Handbooks Payroll Systems Training Sales Employee Training Hiring Event Planning Performance Management Hr Policies Public Speaking Temporary Staffing Interviews Open Enrollment Unemployment Payroll Services Staffing Services Volunteer Recruiting Volunteer Training

Julie Ricks Education Details

  • Northern Illinois University
    Northern Illinois University
    Interpersonal/Public Communications

Frequently Asked Questions about Julie Ricks

What company does Julie Ricks work for?

Julie Ricks works for Hylant

What is Julie Ricks's role at the current company?

Julie Ricks's current role is Client Service Manager.

What is Julie Ricks's email address?

Julie Ricks's email address is ju****@****ail.com

What is Julie Ricks's direct phone number?

Julie Ricks's direct phone number is +174081*****

What schools did Julie Ricks attend?

Julie Ricks attended Northern Illinois University.

What are some of Julie Ricks's interests?

Julie Ricks has interest in Community Theatre, Activities With My Family, Reading.

What skills is Julie Ricks known for?

Julie Ricks has skills like Human Resources, Recruiting, Employee Benefits, Benefits Administration, New Hire Orientations, Employee Relations, Customer Service, Onboarding, Workers Compensation, Fmla, Personnel Management, Hr Consulting.

Who are Julie Ricks's colleagues?

Julie Ricks's colleagues are Kalene Crabtree, Darlene Bell, Carolyn Cupp, Lisa Oberkiser, Robyn Garnet, Alexandra Sutter, Jessica Curtis.

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