Julie Rodgers Email & Phone Number

Albany, New York Area

Delivered strategic planning and process improvements within 3M Health Information Services. Managed business process redesign for large healthcare payment systems. Designed and implemented health information solutions to implement healthcare delivery reform.

Saratoga Springs, NY

• Achieved operational and financial goals while maintaining high quality delivery standards. Managed staff of up to 18 employees, established clear performance expectations, and provided a rich environment of tools and.
• Established and maintained operational performance metrics.
• Became a trusted client advisor by continually exceeding client expectations.
• Personally managed large, long-term, complex projects clients while mentoring staff to deliver beyond client expectations. Services included strategy development and implementation, organizational change, business.
• Grew the business through proposal development, contract negotiation, and Statement of Work (SOWs) management.

Troy, NY

• Worked with clients, consultants, and Client Services and Sales representatives to manage consulting engagements from inception to project close. Led technical team in development of new service offering that.
• Managed multiple technology development projects that successfully met negotiated delivery dates, scope, quality, and cost objectives.
• Provided timely, effective written and verbal communication and effectively managed customer expectations regarding project status risks and assumptions as well as changes to project delivery, scope or cost.
• Initiated stakeholder collaboration and communication regarding project commitments.
• Established and managed detailed software development project work plans for projects.
• Developed and negotiated contract terms for consulting engagements; worked closely with customers and developers to develop functional requirements for consulting engagements.