Julie Struble Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana, United States

Operations Optimized helps growing professional service-based firms, nonprofits, and membership organizations eliminate the chaos by implementing systems and processes to become more productive and profitable.We accomplish this by:1. Optimize current workflows for greater efficiency / Implement automation tools (if needed)2. Document operating procedures for consistent outcome3. Develop performance measurement tools4. Create a meeting cadence for the team5. Create an accountability plan for team membersOur 5-step process has been proven to remove the owner from working in daily operations, improveprofitability, consistently deliver exceptional service, keep team members accountable, and reduce keystaff dependence.Service PortfolioSystemize Your Small Business: This program is for coaches and consultants entering the growthstage of their business cycle when they need to diffuse the growth-induced chaos and removethemselves from daily operations. Our 5-step program will transform your business to one thatfunctions using operating procedures that consistently deliver high-quality services.Marketing Mastery: Solicit high-ticket sales by offering online trainings. This program is for businessprofessionals who want to be viewed as an industry expert and build a community. Teaching is anorganic way to grow the client roster without it feeling salesy. This program provides the tools that willallow your organization to grow, expand, or scale.Coaching: For small business owners who do not need hands-on assistance with our 5-step programbut would like guidance and accountability as they lead their team through the systemization transition

Indianapolis, Indiana, United States

• Participates in goal setting with the CEO • Compilation and oversight of accuracy for a weekly e-publication to 14,000 subscribers• Manages sponsorship program; For the past 10 years, maintained a full roster of sponsors; Conducts sales presentations, onboards and assures sponsorship features are delivered• Collection and monitoring of key performance indicators• Organize logistics for trainings/ Serves as the host for webinars• Fulfills marketing efforts including social media and e-marketing

Indianapolis, Indiana

Freelance Director of Operations, 2013-2018I was responsible for creating systems and processes for greater efficiency, profitability and accuracy. By implementing a Customer Relationship Management (CRM) software, project management software and other tools, clients would accelerate productivity. Performance was measure by setting up a dashboard to measure the most viable outcomes. Allowing clients to make focused growth goals and know when to tweak for improvement. Typical Projects Included:● Customized CRM with integration to online marketing tools (for HubSpot CRM.) ● Designed a marketing funnel that links to the sales funnel. Developed real time reports of prospects, active clients/members and past clients.● Created a system of accountability in the HR department by developing: operating procedures for various team members, job descriptions, onboarding/offboarding checklist, performance review standards, job ads and interview questions.● Created Dashboards (in Excel) for sales, marketing and revenue.Event Marketing Specialists, 2013 - PresentAssisting small business owners, nonprofits and associations with the logistics of their training events (online training, in-person training or conference.) We set up clients with affordable, but powerful, online tools to attract, nurture and close more sales or attract members. We provide hands-on help with the event logistics, sponsorship coordination and follow-up with prospects.Results our clients have experienced:● 250% increase in lead generation● 87% of sponsors renewed their annual sponsorship● $85K annual revenue earned from a sponsorship ● 62% increase in attendance to events● 50% of clients who hired a sales rep or additional consultant● 40% average email open rate (Industry average is 18%)● 100% of clients know the ROI of their marketing efforts

Indianapolis, Indiana Area

Administrative Consultant, 2001 – 2013Virtual Solutions, Inc. is an administrative consulting firm serving the needs of small businesses and associations with their daily operations for marketing, operations, bookkeeping and HR. Additionally, I would be a team member in strategic planning sessions, execution of the plan and achieving their goals.Typical services included:FINANCE AND BOOKKEEPING: Provided full-service bookkeeping for a service-based consulting firm with a fiscal budget from$300k to $3.5 million annually. Worked directly with the CFO on accounting projects. Ensured adherence to company's fiscal policy and procedures. eMARKETING: Write, designed and deployed monthly newsletters to illustrate how the organization is an industry leader while growing the subscription list. Utilized social media marketing tactics to fill the sales funnel. HUMAN RESOURCES: Successfully managed the HR functions for small businesses: Onboarding, administered payroll, monitored employee's insurance and 401(k) benefit plans, tracked accrued vacation and PTO, managed COBRA and facilitated open enrollment. DATABASE MANAGEMENT: The Virtual Solutions team developed over a dozen customized databases aligned to client's specifications that export reports measuring key performance indicators. OFFICE ORGANIZATION: Improved work flow efficiency, revised job descriptions, created policies and procedure manuals, developed training manuals..

Indianapolis, Indiana Area

Provided exemplary customer service in a fast-paced environment. Dedicated service representative for Indiana University with annual sales of over million dollars.