Training And Support Manager
Current
Aug 2024 - Present
Who is Julie C Suleiman? Overview
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Quick answer
Julie C Suleiman is listed as Training and Support Manager at Evessio at Evessio, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Julie C Suleiman.
Julie C Suleiman previously worked as Training And Support Manager at Evessio and Customer Success Manager at Inevent. Julie C Suleiman holds Bachelor Of Arts In Public Relations, Public Relations, Social Media, Media Production from Dundalk Institute Of Technology.
Company email context
Email format at Evessio
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Evessio
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Profile bio
About Julie C Suleiman
Julie C Suleiman is a Training and Support Manager at Evessio at Evessio. They is proficient in Portuguese.
Current workplace
Julie C Suleiman's current company
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9 roles · 20 years
Julie C Suleiman work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Managing the CS department of 30+ with 4 subdivisions - first line support, ticket management, technical writing and client training. Developed and manage a 24/7 multilingual support model with a team across 4 continents. Responsible for process creation/drive, recruitment, and CI/CX.- Managed training needs and subsequently developed L&D Department - Managed team growth of over 400% in 6 months- Launched 24/5, and subsequently 24/7 Chat Support- Launched company-wide challenge for monthly groups to design and run internal events- Developed NPS strategy and managed survey delivery
2020 - 2024
~4 yrs
International Talents
Accepted a role within the school dealing with recruitment and visas during the hiring process of international teachers moving to Brazil. Developed and managed E2E communication in-company, CI/CX management for teachers.
2019 - 2020
~1 yr
Esl Teacher
To support my move from Ireland to Brazil, I took a position teaching English with 4YOU2 English School.
2018 - 2019
~1 yr
Public Relations
Irish Countrywomen'S Association (Ica) - An Grianán
Pro-Bono Public Relations work for An Grianán as part of my degree's final year disseration, increasing awareness of An Grianán through various activities, successfully running and obtaining media coverage for a museum launch and a wedding fair.
2010 - 2011
~1 yr
Team Leader
Managed a team of 12 customer service representatives, ensuring that outlined KPI's are met and that my team are providing the highest quality of customer care.
2008 - 2011
~3 yrs
Intern
Gk Events & Pr
5 month internship with PR agency GK Events & PR, where I worked on event preparation, attending photo calls, updating databases, and introduced social media presence for clients.
2010 - 2010
Entertainment Reporter
Nightlife entertainment reporter and writer of the 'Night Owl' column for local newspaper, The Drogheda Independent.
2007 - 2009
~2 yrs
Cabin Counsellor For Children And Adults With Disabilities (Summer Camp)
The League At Camp Greentop
A 3 month experience working and living in a summer camp for children and adults with disabilities.
2008 - 2008
2 education records
Julie C Suleiman education
Bachelor Of Arts In Public Relations, Public Relations, Social Media, Media Production
Dundalk Institute Of Technology
Lean Six Sigma- Green Belt, Process Engineering
Sqt Training Ltd
FAQ
Frequently asked questions about Julie C Suleiman
Quick answers generated from the profile data available on this page.
What company does Julie C Suleiman work for?
Julie C Suleiman works for Evessio.
What is Julie C Suleiman's role at Evessio?
Julie C Suleiman is listed as Training and Support Manager at Evessio at Evessio.
Where is Julie C Suleiman based?
Julie C Suleiman is based in São Paulo, Brazil while working with Evessio.
What companies has Julie C Suleiman worked for?
Julie C Suleiman has worked for Evessio, Inevent, 4You2 Idiomas, Irish Countrywomen'S Association (Ica) - An Grianán, and Vodafone.
How can I contact Julie C Suleiman?
You can use AeroLeads to view verified contact signals for Julie C Suleiman at Evessio, including work email, phone, and LinkedIn data when available.
What schools did Julie C Suleiman attend?
Julie C Suleiman holds Bachelor Of Arts In Public Relations, Public Relations, Social Media, Media Production from Dundalk Institute Of Technology.
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