I lead a team that specialises in providing Asia Pacific regional hub services such as insurance and risk management advisory, regional coordination, placement of programs, etc. My clients comprise mainly of large multinational companies with operations in several countries in Asia Pacific. I help my clients to manage their insurance and risk matters in Asia Pacific.

More than 20 years of experience in insurance, risk management, business development and managing international clients across industries in oil & energy, technology, pharmaceuticals, real estate, banking and finance, automobile and others. Possess extensive insurance knowledge, a self-motivator and proven track record of ability to lead teams and successful client management.

I led a team of 8 business development staff in the Department and was responsible for the insurance sales and business development activites. My work responsibilities included the following: • Develop/Build relationship with key brokers, direct clients and business partners/intermediaries• Develop new products, services and strategic alliances/initiatives to meet market/customer needs and in line with Company’s strategic goals• Identify new business opportunity and enhance product… Show more I led a team of 8 business development staff in the Department and was responsible for the insurance sales and business development activites. My work responsibilities included the following: • Develop/Build relationship with key brokers, direct clients and business partners/intermediaries• Develop new products, services and strategic alliances/initiatives to meet market/customer needs and in line with Company’s strategic goals• Identify new business opportunity and enhance product distribution• Oversee the IE Singapore’s Trade Credit Insurance Program• Manage the partnership scheme with NEXI (Nippon Export and Investment Insurance), our Japanese partner Show less

My job responsibilities included the following:• Lead a team of 10 business development staff in the Department• Oversee the general insurance (commercial lines) sales development and management of distribution channels comprising of insurance brokers, agencies/agents, IFAs and direct clients• Work with HSBC Commercial Banking for general insurance sales and initiatives• Develop business to meet the Division’s financial plan; Responsible for more than S$20m gross written… Show more My job responsibilities included the following:• Lead a team of 10 business development staff in the Department• Oversee the general insurance (commercial lines) sales development and management of distribution channels comprising of insurance brokers, agencies/agents, IFAs and direct clients• Work with HSBC Commercial Banking for general insurance sales and initiatives• Develop business to meet the Division’s financial plan; Responsible for more than S$20m gross written premiums• Develop new products, services and strategic initiatives to meet market/customer needs while committing the company to acceptable risk• Identify new business opportunity and enhance product distribution• Work with Marketing Dept to develop marketing programs in support of business development and growthMy Key Accomplishments:• Exceeded all new business targets of agency, broking and bank channels in 2004 during a time of challenging market conditions• Grew the general insurance business with HSBC Commercial Banking by more than 160% from 2004 to 2006• Spearheaded the development of General Insurance Agency Management System which was implemented in January 2005• Successfully launched the marine cargo insurance initiative with HSBC corporate bank in 2005 and exceeded the set target• Launched new product – Medical insurance for private schools, which met the target of S$100k annualized premiums within 6 months• Established a good network of insurance brokers and agents Show less

My job responsibilities included the following:• Wholly responsible for developing and enhancing the Bancassurance business targeted at DBS cardmembers• Strategize, implement and manage direct marketing and telemarketing campaigns • Develop and market Bancassurance products with DBS’ insurance partners• Business planning, project management and revenue-cost budgeting• Provide operational support• Work with advertising agencies on promotional media and creatives for the… Show more My job responsibilities included the following:• Wholly responsible for developing and enhancing the Bancassurance business targeted at DBS cardmembers• Strategize, implement and manage direct marketing and telemarketing campaigns • Develop and market Bancassurance products with DBS’ insurance partners• Business planning, project management and revenue-cost budgeting• Provide operational support• Work with advertising agencies on promotional media and creatives for the departmentMy Key Accomplishments:• Spearheaded and led in the setting up of Aviva’s call centre within DBS to support DBS-Aviva bancassurance telemarketing programs. Negotiated with Aviva on DBS’ behalf. This initiative generated new general insurance business income for DBS from a new distribution source. Additionally, DBS earned rental income by leasing out its premises to Aviva. The first campaign under this new initiative was launched on 17 June 2002 and it was a success with a successful conversion rate of more than 15%.• Played a vital role in developing DBS Bancassurance’s marcom strategy, branding and core concept. The new branding and core concept were launched in April 2002.• As Project Leader representing DBS, I was instrumental in putting together the inaugural Bancassurance Service Level Agreements (SLAs) between DBS and Aviva. These SLAs which served as a basis for the 2 partners to improve DBS bancassurance customer service delivery were signed off on 21 November 2001. Show less

My job responsibilities included the following:• Oversee the business development and operations of the Department• Develop new distribution channels and strategies for general insurance personal lines products• Implement and manage direct marketing and telemarketing campaigns • Lead a team of 4 staff at Direct Marketing Department• Develop, organise, supervise and conduct product and insurance training programs for HSBC bank staff• Identify marketing opportunities… Show more My job responsibilities included the following:• Oversee the business development and operations of the Department• Develop new distribution channels and strategies for general insurance personal lines products• Implement and manage direct marketing and telemarketing campaigns • Lead a team of 4 staff at Direct Marketing Department• Develop, organise, supervise and conduct product and insurance training programs for HSBC bank staff• Identify marketing opportunities (product bundling, cross-selling, joint promotions, e-commerce, etc) • New product development• Perform market research and competitors’ analysis• Liaise with advertising agencies on promotional media and creativesMy Key Accomplishments:• Pioneered the company’s business partnership with HSBC Bank in Malaysia to successfully set up an insurance telemarketing venture.• Took product sales to a new plane with the successful introduction of new distribution channel.• Direct Marketing Department’s business grew by more than 60% in Year 2000 under my charge over previous year’s gross written premiums. Show less

I first joined AIA's prestigious 20-month Management Associate Program whereby I was rotated to the various departments to learn the business, products and operations of the company. Also undertook some strategic projects for the company.Upon completion of Program, I joined Specialty Marketing Department,a newly set-up department for AIA’s new corporate strategy to market life insurance through alternative distribution channels in addition to the life agency channel. My… Show more I first joined AIA's prestigious 20-month Management Associate Program whereby I was rotated to the various departments to learn the business, products and operations of the company. Also undertook some strategic projects for the company.Upon completion of Program, I joined Specialty Marketing Department,a newly set-up department for AIA’s new corporate strategy to market life insurance through alternative distribution channels in addition to the life agency channel. My job responsibilities included the following:• Strategize, implement and manage direct marketing and telemarketing campaigns for business partners like banks and FMCG companies• Oversee the Department’s operations and administration• Oversee the Department’s call centre that handles Specialty Marketing hotline and in-house telemarketing programs• Develop and implement workflow procedures between business partners and AIA, as well as assist in their operations set-up• Assist in product development• Conduct product training to business partnersMy Key Accomplishments:• Successfully launched the 2-step PA campaign for orphan policies and a specially customized life product for direct mailing cum telemarketing campaign• As a pioneer member of Specialty Marketing Department, I helped to set up its operations, work processes and call centre.• Exceeded campaign and department budgets.Some projects undertaken were :• Business process reengineering of a profit centre - Group Department that runs tha group insurances – As one of the five core team members, I am proud to play a role in this project that transformed the profit centre into a more successful one which was witnessed by improved business in the following years.• Housing & automobile loan scheme for AIA staff & agency force Show less