Responsible for Strategic Global Consolidators and mid-size travel agencies, account management ensuring client loyalty, and creating and implementing plans for business growth through selling and implementing Travelport’s Universal Application Programming Interface (“API”) for clients in the air, hotel, and car industries with access to a world of content and functionality through a single API connection. Effectively achieved contract renegotiation. Promotion and sales of Travelport products… Show more Responsible for Strategic Global Consolidators and mid-size travel agencies, account management ensuring client loyalty, and creating and implementing plans for business growth through selling and implementing Travelport’s Universal Application Programming Interface (“API”) for clients in the air, hotel, and car industries with access to a world of content and functionality through a single API connection. Effectively achieved contract renegotiation. Promotion and sales of Travelport products and services, with consultative selling Show less

Responsible for directing, planning, coordinating, and structuring training development programs for GDS users. Provided consulting services to key customers, identifying gaps in business workflows, job performance, automation tools, and customer satisfaction. Achieving high performance successful and profitable conversions with training programs and customized solutions based on the needs of each customer.Created innovative, planned, and targeted product demos applying customer… Show more Responsible for directing, planning, coordinating, and structuring training development programs for GDS users. Provided consulting services to key customers, identifying gaps in business workflows, job performance, automation tools, and customer satisfaction. Achieving high performance successful and profitable conversions with training programs and customized solutions based on the needs of each customer.Created innovative, planned, and targeted product demos applying customer Centric selling concepts for key prospects. Recognized as a project leader for successful Worldspan and Galileo conversions in Latin America Defined and implemented customized solutions to increase customer satisfaction, revenue, and performance. Show less

Planned and implemented a business plan for an online Human Resoruces website, providing consultancy and human resources services.

Responsible for planning, coordinating, directing the training staff develpoment programs for the organization. Participated in the development and implementation of different programs focused towards the human factor that allowed the Company to obtain the recognition of Best Place to Work Institute and "Expansion" magazine recognition as one of the "Best Places to Work in Mexico".Planned and implemented training programs for employees, managers and directors, according to Company… Show more Responsible for planning, coordinating, directing the training staff develpoment programs for the organization. Participated in the development and implementation of different programs focused towards the human factor that allowed the Company to obtain the recognition of Best Place to Work Institute and "Expansion" magazine recognition as one of the "Best Places to Work in Mexico".Planned and implemented training programs for employees, managers and directors, according to Company requirements, training neeeds and carree plans. Negotiatied with a recognized University a scholaship program based on seniority and performance, this initiative was published in "Expansion" and "Exp" as one of the best practices of the Company for 2003.Participate in the Compensation Committe, reviewing and elaborating Job Descriptions, valuating positions and preparing information for compensation surveys. Show less

Responsible for devaloping strtategic relationships with top customers and provide consultancy, training, develop customised solutions to increase productivity and company profitabilityhDeveloped strategic business relationships with Premium customers with a 100% of customer retention of my portfolio.Coordinated a training customer program which sucessfully gained 75% of the market for one of the top five customers of the company. Developed customized programs for travel agencies to… Show more Responsible for devaloping strtategic relationships with top customers and provide consultancy, training, develop customised solutions to increase productivity and company profitabilityhDeveloped strategic business relationships with Premium customers with a 100% of customer retention of my portfolio.Coordinated a training customer program which sucessfully gained 75% of the market for one of the top five customers of the company. Developed customized programs for travel agencies to increase Hotel and Car bookigns, achieving 80% increase year over year. Show less