Julieta Robert Email & Phone Number

Texas, Estados Unidos

- Monitor and oversee work orders assigned to my account.- Review and schedule daily jobs, ensuring timely completion.- Continuously monitor work order progress and address all tasks.- Coordinate with vendors to confirm job status.- Encourage vendors to use our software for updates.- Investigate reasons if the software is not being utilized.- Promote effective software usage among vendors.- Ensure vendors are using the software for tracking and reporting.- Investigate and address the reasons for software non-usage.- Promptly escalate any issues to Customer Success Representatives.- Communicate challenges requiring assistance for swift resolution.- Collaborate with Customer Success Representatives.- Report work order-related issues and updates.- Work together to meet customer needs and enhance software utilization.

Mendoza, Argentina

- Customer service in person, via email and by phone. Support to clients' requests and complaints.- Calendar management. Organizing and scheduling appointments. Building databases. - Management of satisfaction surveys and review links on Google.- Budget preparation and sales. Debt collections and payments- General management of company software.- Training and coordination of employees. Supervision and compliance with protocols.- Weekly reports.- Stock management. Relationship with suppliers

Mendoza, Argentina

- Sales. Customer Support, trip and tours quotes and sale (group and private).- Reservations.- Phone calls handling and email management.- Sales tracking. Satisfaction surveys and review links on Trip Advisor.- Debts collection.

Mendoza, Argentina

- Management, quotation and sale of national and outbound tourist services (land and airtickets, cruises, transfers, hotel reservations, excursions, travel assistance).- Management of reservations and design of itineraries.- Customer service face-to-face, via email and over the phone.- Management of the Amadeus reservation system and company's software.- Management of debts collections and billing.- Sales tracking. Weekly reports. Dealing with suppliers.

- Monitoring of exchange students in Mendoza (Argentina).- Weekly reports.- Coordination of educational trips

Ontological Coaching Certified By The International Coach Federation, En Curso

Certificación, Graphic Design

Technician In Tourism Business Management

English Course / Upper Intermediate - Advanced