Julie Talbott Email & Phone Number

73 Warren Avenue, Plymouth, Ma

Owner of 3 Waves Bed & Breakfast, a wellness-oriented Bed & Breakfast in Plymouth, MA. Responsible for all aspects of the business: *Creating a unique space and special experience for guests, including customized retreats, healthy food and state of the art amenities to promote optimal sleep quality, relaxation and overall well-being. *Managing daily operations and planning with a focus on maximizing revenue and delivering exceptional value to our guests. *Implementing systems and procedures in support of our goals.

Plymouth, Massachusetts, United States

Providers of peer-reviewed research studies of dietary supplements and ingredients:• Work with independent boards to obtain peer-review status and provide appropriate documentation for ethical human research studies.• Manage the recruitment, education and consent process of study subjects.• Responsible for study participant communication, data collection / calculations and subject adherence to research protocols.

Draper, Utah, United States

Wicked Fast Sports Nutrition - Developers and retailers of endurance nutrition supplements• Managed all aspects of customer service, sales and order fulfillment.• Responsible for financial and business operations.• Created marketing materials and implemented plans to increase product recognition and sales.SupplementWatch - Providers of independent scientific reviews of products• Created and implemented a business plan for product review website.• Coordinated with independent scientists in the development of website content, product reviews and articles

Paramus, Nj

• Provided guidance and support to a seasoned team of Wireless Care Consultants to enable them to exceed retention goals, provide outstanding customer service and implement value-added solutions with their accounts.• Developed and implemented a more structured interview process resulting in improved consistency of the process and quality of new hires.• Defined an enhanced, more proactive role for Program Facilitator position to deliver better care to customers.• Established a strategic/skills-based quarterly bonus structure to encourage the learning of account management and technical skills.• Improved alignment between Corporate Care and National/Global Sales departments to identify opportunities for better practices and implement customer service tools.• Achieved 100% revenue retention and growth of 10%.

Paramus, Nj

• Established and enhanced client relationships with Fortune 100 companies in the NYC metropolitan area.• Educated and assisted customers with the implementation of cellular services to improve their business operations and communications.• Consistently achieved or exceeded revenue retention and growth targets within account portfolio.

Paramus, Nj

• Managed client relationships for a portfolio of large industrial and commercial accounts.• Implemented company initiatives within accounts.• Provided a single point of contact for customer service needs, working closely with other departments to improve customer experiences.

Mba

Ieor, Engineering / Operations