Juliet Jacob Email & Phone Number

Vail, Colorado, United States

Answer phones in a prompt manner, answer guests’ questions, and book appointments accurately/efficiently.Schedule appointments using SPASOFT while adhering to Leading Hotel of the World (LHW) standards.Check guests into appointments, offering an orientation to the Spa along with strong knowledge of all spa services.Check guests out of appointments and ensure guest satisfaction with treatments, handle cash/card, and room transactions accurately.Coordinate with various departments to meet guests’ needs including; reservations, room service, front desk, engineering, and housekeeping.Maintain inventory of guest supply products and order when needed.Open and Close the Spa area in an effective and efficient manner using daily checklists.

Vail, Colorado, United States

Fulfills manager-on-duty responsibilities when scheduled.Assists in maintaining and administering operational expectations by following company policies and guidelines.Maintains merchandising and cleanliness standards as set forth by the Store Manager.Ensures sales are generated while demonstrating and maintain an enthusiastic and professional standard of guest service.Oversees and guarantees that all COVID-19 safety standards are being observed at all times.

Durham, North Carolina, United States

Contributed to a profitable and customer-centric environment through the development of a team and through the support of the selling and operational branched of the store.Managed the opening/closing procedures, acted as the manager-on-duty, and oversaw the life cycle of product to curate a compelling customer experience.Managed stock-to-stock sales processes including; receiving of shipment, flash processing, security tagging, and preparing product for floor placement.Supported the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store.

Baltimore, Maryland

Gained professional experience while working on Chesapeake Shakespeare Company’s annual summer outdoor main-stage production. Further developed performance skills through work on an ensemble intern project. Worked in the education department completing teaching artist training and in-school residency shadowing and then taking on an indoor summer camp assignment.

Greenville, South Carolina

Worked as a member of the weekday morning production crew in order to ensure a smooth daily broadcast. Shadowed and assisted production positions such as director, floor manager, camera operator, switcher, sound board operator, and master control technician. Collaborated with the on-air talent to keep them well informed of the logistics of each show.

Greenville, South Carolina

Worked alongside the theater’s Community Outreach Department in order to improve their media presence.Developed media presentations that communicated organizational accomplishments to community members in order to further engagement.Assisted in the organization and facilitation of master classes and backstage tours.

Greenville, South Carolina Area

Completed all cleaning, stocking and organizing tasks in assigned areas. Provided assistance for all large deliveries. Assisted with the assembly of show rooms. Unpacked new shipments in an organized fashion.

Greenville, South Carolina Area

Acted as the figure of central communication.Performed duties such as answering phones, booking appointments, processing transactions, selling salon retail, and maintaining a clean and professional salon environment.

Greenville, South Carolina Area

Assisted the lead instructor with various activities and exercises.

Communication And Media Studies

Bachelor'S Degree, Communication And Media Studies

Semester of study at St. Mary's University in Twickenham, London

High School