Julie Thomasian Email & Phone Number

Houston, TX, United States

Scottsdale, Arizona

Phoenix, Arizona Area

• Work in an inbound contact center in a team-oriented environment
• Research using various software programs to capture customers reservation history, flight irregularities, DM status and history, etc. to assist in determining resolution of complaints
• Collaborates with Customer Relations Departments of our Codeshare partners to provide exceptional customer service
• Determines equitable settlements in a timely manner using established department guidelines.

Houston, Texas Area

 Serve as a liaison for three of the company’s key accounts, which generate more than $10 million in annual revenue Worked with the Marketing department to collaboratively update the company’s sales database for hundreds of current and prospective clients Manage new construction projects ensuring all materials ordered, processed and delivered in a.

Las Vegas, Nevada Area

• The Protection and growth of company assets, including: customers, inventory, A/R, human assets, cash, building, equipment and vehicles.Responsibilities:Supervision- Provides guidance to the branch employees by.
• Over see the day-to-day operations of the branch and to ensure that the assigned duties of all personnel are being completed on a daily basis and in a timely matter.
• Opening and closing of building
• Ensuring all equipment is properly maintained and operational
• Ensures that the facility is clean, safe and operational and that the product is properly and safely stored.Sales-
• Customer satisfaction o Taking phone orderso Answering technical questionso Providing account information o Counter sales supporto Filling customer orderso Resolving customer issues, complaints and transactions

Scottsdale, Arizona

 Responsible for department merchandising, monthly productivity recaps with staff, and product knowledge.  Develop and maintain relationships with clientele to ensure repeat business throughout the seasons.  Drive customer traffic with constant networking and knowledge of important organizations and events in the area.

Merchandised sales floor as well as organize and maintain my assigned department.Developing and maintaining relationships resulting in exceeding monthly sales goals of $110,000.Frequent research to stay current on fashion trends and consumer interest per season.

Managed 4 Sales Managers, 5 FT Sales Associates, 3 PT Sales Associates, 5 Stock Associates. Increased yearly sales by maintaining a steady 25% monthly sales increaseEstablished multiple display arrangements while devoting ideas to the Marketing group changing graphics in store resulting in an increase of interest and sales.

Maintained 100% customer satisfaction rate by demonstrating outstanding service.Managed cashiering activities in areas of all transactions and enforced store policies.

A minimum of $5,000 in weekly shoe sales, resulting in a high percentage of suggested selling. Exceeded sales goals by an average of 50%.Organized back room (10,000+ boxes) complied with corporate standards to increase efficiency. Set and monitored employee goals, organized monthly meetings and created incentives for additional employee involvement.

Bachelor Of Science (B.S.), Business Administration, International Business

Real Estate