Juliette Curtis Email & Phone Number

Perth, Western Australia, Australia

As a member of a Business Systems Team, focusing on Configure Price Quote (CPQ), Knowledge, and custom reporting and dashboards for the Sales, Service, and Finance teams. Collaborated with team members to support a demanding Sales team, while helping to create a new customer portal within Salesforce. Combined my technical writer and Salesforce skills to curate and adapt existing Knowledge for the new portal. Actively growing my Salesforce skills.As a technical writer, assisted with another team’s documentation project to convert legacy RoboHelp documents to DITA in OxygenXML.

Perth, Western Australia, Australia

Wrote very short and simple training guides and feature notifications, delivered via a Moodle LMS for Community Connect and its app. Worked closely with release management to deliver documentation against constantly changing schedules and short development cycles. Occasionally assisted with software testing.Simultaneously continued to write and update large complex user guides for ComCare and its app.

Perth, Western Australia, Australia

Sole Technical Writer for Silverchain’s ComCare Desktop legacy system and its app ComCare Mobile.Successfully planned and wrote a new documentation set as single source in RoboHelp, delivered in webhelp and PDF formats for Silverchain’s ComCare Desktop legacy system and its app ComCare Mobile.

Perth, Western Australia, Australia

Sole writer for all HarvestRoad software products which included planning, writing, and updating online and printable documentation. Assisted with the writing of marketing materials, white papers, proposals, and grant applications. Testing under an experienced QA test manager. Took on additional responsible as sole tester and became known as having very high attention to detail and being adept at finding bugs.

Sunnyvale, California, United States

Online specialist in a team of four writers who wrote manuals, online help, quick reference cards, and internal documentation in an unstructured environment and under intense time pressure.

Perth, Western Australia, Australia

Reported on general news, finance, courts, police rounds, youth interest, and rural and agricultural news. I wrote book reviews and restaurant reviews.

San Jose, California, United States

One of a team of about 12 writers and two editors to write technical manuals, training materials, and online help for PC and mainframe medical database products used in large hospitals.

San Jose, California, United States

I worked in teams of three to five writers to write, update, and maintain printed manuals and online help under contract to IBM at Santa Teresa Laboratory, San Jose, California, USA. This required following IBM’s detailed and rigorous documentation procedures, which was invaluable experience and excellent training.

San Jose, California, United States

Worked in teams of three to five writers to write, update, and maintain printed manuals and online help under contract to IBM at Santa Teresa Laboratory, San Jose, California, USA. This required following IBM’s detailed and rigorous documentation procedures, which was invaluable experience and excellent training.

Part-Time Study Toward Bachelor Of English Degree - Incomplete

Cadetship In Journalism

Certificate In Managing The Development Of Technical Information, Pass