Juliette Harris Email & Phone Number

Vaudreuil-Dorion, QC, CA

Montreal, Quebec, Canada

St John’s, Newfoundland And Labrador, Canada

• Responsible for ensuring our service team provided exceptional service.
• Performed audits and coaching as required.
• Managed the dining room and bar as a team or on my own.
• Multitasked to serve tables, attend to the bar and provide support for the kitchen staff.

St John’s, Newfoundland And Labrador, Canada

• Provided friendly guest service as well as a welcoming atmosphere.
• Ensured top quality drink preparation and food service.
• Upsold menu items and various types of alcohol.
• Responsible for closing off my own cash envelope every shift and doing a deposit.

St John’s, Newfoundland And Labrador, Canada

• Served in the restaurant.
• Maintained shift lead responsibilities.
• Managed the serving staff’s breaks, helped to handle service issues, and checked servers’ side duties as well as serving my own section.
• Obtained training certification with the company, responsible for the training of new servers with the opportunity to later assist in other store openings.
• Required to ensure everyone followed the company guidelines, rules, and protocols.

St John’s, Newfoundland And Labrador, Canada

• Ensured high quality customer service by answering phones, solving client issues according to spa policies.
• Booked appointments using POS system to book clients and close them out using cash, credit/debit systems.
• Upsold makeup products, skincare, nail care, and hair care.
• Performed nail, piercing, teeth whitening and waxing services.