Juliette Mount Email & Phone Number

Wayne, Pa, Us

Managing teams and programs for health-critical and life-saving medical devices and embedded software, driving solutions for integrated systems from concept through commercialization. We develop new products and maintain existing commercialized systems for safe, secure and reliable hardware and software cardiac care. I lead teams from concept through design and execution of projects, organize, structure and monitor progress against the plan, and initiate corrective action as necessary.Implemented an Agile approach to software development, with introduction of JIRA to support a strategy for software releases, and a new process to support multiple regional releases tied to global Regulatory Approval timelines, and shipping controls that impact commercial timelines and releases to production.

Waltham, Massachusetts, Us

I introduced a Disciplined Agile Delivery system-level approach for execution of prioritized updates and experiences, across hardware, firmware, software, and third-party partner components, and change management strategy to orchestrate and support technical resources in efficient, impactful product delivery. This included support for Agile and Waterfall processes. I also introduced a new Change Control process and configuration management guidelines for scaling the organization. • Defined full lifecycle technical product delivery, inclusive of people, processes, and tools, for a system-wide approach (inclusive of third-party requirements), to support near term and future needs and growth initiatives• Defined end-to-end project plans for development and management of requirements, objectives, and milestones for the teams I supported, and a configuration management strategy.• Applied critical and creative thinking to delivery challenges, encouraging team collaboration, risk assessments across the system.• Identified and supervised coordination with vendors/external partners contributing to product delivery, including commercial negotiations and contract development• Supported business product line directors in defining the vision, roadmap, and performance framework for digital experiences• Guided team to manage and prioritize risks and developed effective mitigation approaches for them.Due to a change in strategic direction from growth to profits, TakeOff laid off close to 20% of the staff, including those like me who were focused on growth initiatives.

Westford, Massachusetts, Us

Working at the intersection of technology and healthcare, developing safe, secure and reliable software solutions in partnership with health technology companies and innovators. Providing leadership and professional development to a team of project managers, identifying goals and training opportunities for staff geared toward company goals and personal growth interests, while also leading teams through the execution of projects, organize, structure and monitor progress against the plan, and initiate corrective action as necessary. Established PMO process improvements, project management policies and guidelines for overall project organization and delivery success. Organized outreach efforts to establish and maintain positive working relationships with key stakeholders. Responsible for effective staff management of the PMO, including hiring and orientation, training and development, workflow and performance management, change management, and the promotion of an inclusive and innovative work environment. Ensured all aspects of our contractual obligations were met with exceptional attention and high customer satisfaction ratings. • Managed projects in support of Business Development activities, including authoring and reviewing proposal drafts and contracts through delivery.• Responsible for program staff, ensuring appropriate management and staff are assigned to support each program’s implementation.• Review and refine processes and policies, and implement process improvement activities and related training, to best support client delivery.• Develop departmental budgets, including performance and salary reviews.• Actively managed complex medical device software programs for multimillion dollar contracts.

Mclean, Va, Us

Managed execution and delivery of diverse technical engineering programs and strategic planning for biometric, forensic, and custom device technologies. Leveraged team expertise in hardware and software engineering, providing oversight for delivery of cutting-edge computer vision and algorithm development, product development, and systems engineering projects. Interfaced with senior leadership to develop engineering business strategy to solve complex problems, and completed research on potential investments and acquisitions.

Framingham, Massachusetts, Us

Managed Pro Audio Electronic (Amplifiers, Controllers) product development teams delivering embedded Firmware and Software. Owned and managed key development projects, delivering exceptional products that provided demonstrable benefits to customers.

Boston, Massachusetts, Us

Senior Program Manager, Brightcove Global Services, serving a range of international accounts, managing cross-functional and international teams, customizing UX, tools, and data migration, bringing video online for extraordinary user experiences across a spectrum of platforms.

Charlotte, North Carolina, Us

A key role in the global digital open solutions business for the world's largest custom dental device company. Interacted with stakeholders at all levels and in all locations, gathered and negotiated complex and sometimes conflicting requirements across global markets, global and local Sales organizations, Operations, Product and Software Development, Finance and other groups. Designed and delivered medical workflow efficiency products, and the web front-end portal and services, for the Global Digital Platform interface. • Defined and communicated multi-year road map• Managed and coordinated the plan, schedule, deliverables, and the team. • Optimized feature and workflow requirements and solutions.• Managed team deliverables and stakeholder communications • Mitigated risks to schedule and budget • Developed training program and materials for strategic and tactical Project Management initiatives.In addition to ATLANTIS core application development, was a key member of the global expansion team and Global Cross Functional Team development.

Nashua, Nh, Us

A member of the Professional Services Group, managed custom web interface projects for clients, from initial SOW through delivery. Managed design, build and deployment of web interfaces for small and large companies and government entities.• Customer-facing role, gathering and clarifying business and technical requirements priorities• partnered with internal and external stakeholders, managed resources and expectations, to deliver projects on time and within budget• experienced advisor on UX, provided guidance on complexity, engineering estimates, and business value to strategic road maps• consistent track record of delivering projects with high levels of customer satisfaction for both product and services• developed strong client relationships• excellent attention to detail and ability to function strategically within account• proactively look at ‘big picture’ for project/customer short and long term goals; identify and drive additional revenue opportunities within account. • Proven ability to manage multiple concurrent projects within customer, tying them all together with strategic vision and focus.

Ithaca, Ny, Us

Engineers are good at designing systems to meet technical specifications. Project managers are good at developing and executing project plans. But most technical teams and project leaders lack a key skill: working in the messy, unpredictable, conflict-ridden realm of people. These programs from Cornell University’s College of Engineering address the human aspects of both of these vital disciplines: designing products and services to be used and enjoyed by people, and leading, motivating, influencing, and communicating with project teams that consist of people from a variety of functional areas and backgrounds. A truly transformational program.

Boston, Ma, Us

Blueport Commerce, Boston, Ma. - E-commerce technology and services company supporting large ticket retail online purchase. • managed project timelines, team deliverables• communicated and mitigated risks and issues to senior management and customers• provided day to day team leadership and Project Management of cross-functional teams My team was responsible for delivering online products and platforms that support large-format, geo-sensitive purchases for multiple corporations, including 2500+ online stores and their order management solutions. • holistic, pragmatic and collaborative approach • lead to improved performance and greater efficiency• delivered solutions rapidly, driving market leadership and customer success

Rochester, New York, Us

Collaborative leader with a proven record of leading international teams in effective design and implementation of intelligent test architecture and product design.Increased efficiency and quality while reducing time and cost to projects, • decreased defect deferral rate by 40%; reduced SQA cost by 50% • Inclreased customer satisfaction by 30%• Increased team morale and pride in productThrough innovative, cross-functional collaboration, conceived, designed and delivered award-winning Kodak EasyShare Software to 20 million users world-wide. Received a J.D. Powers Award for highest consumer satisfaction ratings, as “...the best consumer-level digital photo software on the market (Kodak's EasyShare software)” http://www.imaging-resource.com/EVENTS/PMAS05/1108968971.htmlAlso a member of Eastman Kodak Inclusion & Diversity Council; IDC Lead for Lowell,MA office

Montréal, Qc, Ca

• Provided managerial and technical leadership to testing resources• Project scope estimating, scheduling and tracking• Actively involved in planning through execution, and product delivery

In my role as Product Manager then QA Manager for MediaBank, I lived, ate and breathed the product from UI design through verification, presentation and sales support. We conceived, developed and delivered award-winning Digital Asset Management software that is still in use today.

Us

Remote Advanced Tech Support for Scitex Desktop and imaging software, resolving mission-critical issues in imaging, publishing and print production environments.

Master'S Certificate In Systems Design And Project Leadership, College Of Engineering

Bachelor Of Fine Arts - Bfa, Print Technology And Graphic Design