Juliette Napo Email & Phone Number

Washington, Dc, Us

-Responsible at coordinating with multiple recruiters for Mission Critical Facilities and Cyber & Physical Security Engineers both National and Global. -Partner with recruiting team throughout entire interview process (initial reach out, onsite interviews, etc.)-Create offer letter for Deputy Project Leadership, Technicians, Senior & Principal Engineering, Senior Level Craftworkers, Life Safety Experts, & Cost Estimation & Principal Controls Engineering.-Implement efforts for a better candidate experience and hiring manager experience -Assist with scheduling and facilitating Interviews (On-Site, Online)-Maintain, track, and report on daily candidate activities-Ensure accurate Applicant Tracking System (ATS) Data and TA Documents and Files-Posting and Managing Job postings using ATS-Assist with with travel and logistics for candidates-Managed reach out efforts daily to candidates that applied through multiple platforms -Coordinate with candidates, hiring managers, interviewers, and recruiting team across multiple time-zones-Work closely with other coordinators on the team to constantly refine the processM.C. Dean is Building Intelligence™. We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission-critical facilities, secure environments, complex infrastructure, and global enterprises.

Remote

Founded A successful commercial and residential cleaning business which grew by over 200% in under 3 yearsManaged day-to-day operations of the businessDeveloped and implemented strategies, procedures and business plans needed to enhance company growthAdministered background check process for employment candidates by sending applicants information to a third party background check vendor, and review results once completed. Created training materials, policies procedures, and trained, and supervised over 15 staffDrafted job descriptions for position postings on job boards, external sites and social media.Increased client base from 20 to 100 repeat clients through client retention and customer relationsApprove weekly timesheets and run bi-monthly payroll for over 15 staffConducted more than 100 phone interviews

Remote

Screen candidates that meet minimum qualifications and share those meeting criteria with hiring manager for multiple departments Utilized applicant tracking systems to manage 100's of resumes across 25 different positions for a new facility.Confirm satisfactory internal/external reference check and properly document candidate reference check in systemGather appropriate hiring manager documentation for selection and attach in the ATSReview application information to ensure accuracy and compliance with hiring guidelines and regulations.Create offer letter forms, Liaise with HR to get offer approval, and extend offersMaintain Customer Service Standards with Hiring Managers, and Candidates.Ensure satisfactory performance relative to KPI’s and scorecard metricsMaintained job offer acceptance between 85 - 90 %

Dallas, Texas, United States

Accurately gathers complete financial and demographic information of 20 - 25 patients daily to ensure medical records/billing process flows efficiently in a fast-paced emergency department that required quick thinking when dealing with emergency situationsPrepared, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties.Reviewed reimbursement for services rendered by appropriately identifying insurance carrier, and benefitsPrevented denials by ensuring timely notification of admission to insurance carriers.Trained new hires Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.

Remote

Processed and released high dollar transplant claims up to $800K for Medicaid, Medicare and Commercial transplant claims.Analyzed database tracking of contractual, financial and medical data for proper billing and claims adjudication. Interpreted transplant provider contracts to process claims correctly.Investigated inquiries from multiple departments by reviewing patients medical records, verifying overpayments, while maintaining member provider satisfaction through email, chat, and phone support.Served as the transplant claims subject matter expert for the states of Kentucky, Indiana, & Ohio. Trained new associates. Implemented changes to original coding of charges in accordance with ICD-9, ICD-10, and CPT codesEnsured reimbursement for travel, and living expenses is processed in a timely manner.

Louisville, Kentucky, United States

Researched inquiries and navigated current and potential agents to become contracted and certified With Humana Health Care products.Dealt with 40 - 60 agents daily , high call volume in the onboarding process; ensuring all documentation is complete; and deadlines are met.Responded to barriers between agents and Humana Provided basic troubleshooting technical support to ensure proper use of agents systems.

Louisville, Kentucky, United States

Provided therapeutic support to 10 - 15 patients daily with chronic mental illness, substance abuse history, and developmental disabilities. Communicated effectively with physicians, nurses, psychologists, and families in relation to the residents programming agendaCrisis intervention throughout the facility using de-escalation, restraint, one-to-one supervision, and adjustment of behavior level for youth and adult patients to maintain safety.Trained new hires on processes

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations

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