- Responding to both phone and email enquiries, in a professional and friendly manner, providing quotes and successfully converting these into confirmed orders.- Using my French (both written & spoken) and my Spanish (written only) to maintain and develop positive business relationships with foreign customers.- Working closely and effectively with both office and warehouse staff in order to successfully ship orders worldwide.- Liaising effectively with freight forwarding companies and couriers to ensure a seamless shipping experience.- Working with the Chamber of Commerce to successully apply for export certificates when required.- Regularly participating in training courses offered by the Chamber of Commerce and opportunities to further develop skills in export services.- Working in a professional and organised manner in order to effectively manage multiple quotes and orders with customers and suppliers alike.- A proud team member, prepared to step up and lead when and where required.- On more than one occasion have travelled abroad to visit customers in various countries, in order to support and develop strong working relationships. - Attended and represented the company at the international industry leading exhibition Automechanika in Frankfurt, Germany.- Take an active interest in our product and welcome opportunities to learn and better understand the technical aspects of the industry in order to further develop my knowledge and skills.- Computer literate and confident in working with multiple programmes including Word, Excel, Outlook, Opera and ManSys.

- Managing the day to day running of the boutique.- Carrying out consultations with brides-to-be ensuring they enjoy an exemplary experience.- Helping brides-to-be feel confident and beautiful when trying on dresses and guiding them through their decision making process.- Being sensitive and attentive to each bride's needs and striving to satisfy their requirements successfully.- Managing emotions and multiple opinions in order to ensure a seamless and positive shopping experience for all involved.- Maintaining visual presentation of the boutique with regular window dressing and merchandising.- Carrying out meticulous care on the boutique sample gowns, ensuring they are always presented at their very best.- Developing strong business relationships with the boutique suppliers and keeping effective communication lines open.- Attended annual industry shows and contributed to the purchase of new season wedding dress collections to add to the boutique's range.- Developed and managed the business' online presence through all social media platforms.- Designed and developed a monthly newsletter for all existing and prospective brides-to-be.

- Product recipe developer and baker of vegan and certified organic brownies and muffins.- Carried out extensive research to source the best quality ingredients.- Developed product to meet set budgets and costs for both wholesale and retail.- Responsible for ordering stock on a weekly basis in order to fulfill weekly orders.- Delivered goods in person to regular customers throughout the Manchester area.- Regularly participated and exhibited at industry fayres, selling freshly baked product direct to the public.- Trained new staff member to bake the goods in line with company policy.- Managed and monitored production procedures on a weekly basis in order to maintain product quality and Organic Certification status.- Developed and calculated product nutritional profile.- Competed in the Great Taste Awards.

- Leading consultations with new and existing clients; discussing their ideas and requirements; carrying out their vision from design to creation on the day of the event.- Liaising with multiple suppliers and venue staff to ensure all aspects of the event are carried out seamlessly.- Maintaining open and frequent communication lines with all existing clients; meeting deadlines and working within budgets to ensure profitability.- Managing a pressured department with a high level of organisation and attention to detail in order to effectively execute all events.- Researching and developing relationships with new and existing suppliers; negotiating prices and striving to offer the most up-to-date products in the industry.- Designing and creating new table dressings and centrepieces in order to inspire clients to aspire to achieve the most their day can offer.- Developing and up-keeping the ‘wow factor’ within the showroom to guarantee the ultimate client experience.

- Booked and walk-in consultations for couples and families, providing up to the minute advice and implementing knowledge on their requirements and plans- Corporate appointments, co-ordinating regular events within venues such as Villa Park, liaising with venue staff to create event layouts to client briefs- Organisation of visual merchandising, capitalising on Confetti's best and most popular products to encourage sales- Creation and design of client requests per brief, such as centrepieces, table decorations, seating plans, favours and place settings to colour scheme and budget- Sale of stock in relation to requirements, to order, amount and guest list of client- Management of 7 staff, delegation of duties, payroll, rotas, stock control, cash handling, banking, health & safety and building management.