Oversee partner onboarding of our ContentCast services for North America and Latin America. Ensure our partners are satisfied and happy with the content and programs we are delivering to them. • Create customer facing workflows/processes, as well as necessary internal versions, for programs being launched on partner sites. • Create marketing program launch collateral, email campaigns, with automated follow ups and schedules. • Work with partners for… Show more Oversee partner onboarding of our ContentCast services for North America and Latin America. Ensure our partners are satisfied and happy with the content and programs we are delivering to them. • Create customer facing workflows/processes, as well as necessary internal versions, for programs being launched on partner sites. • Create marketing program launch collateral, email campaigns, with automated follow ups and schedules. • Work with partners for consistent co-branding messaging throughout our entire suite of marketing collateral shared with customers • Revisit existing internal processes to identify potential areas of improvement (affecting internal customer). • Drive growth in partner adoption by regularly auditing sites and identifying how we could improve content delivery (affecting external customer). • Train internal teams on how to interpret data analytics to identify ROI for our customers. • Train our customers on our data analytics platform to show them ROI. • Work with our internal teams (product, engineering, sales) on necessary improvements in services provided to partners based on customer feedback. • Train and manage our Latin American Onboarding team. • Create working business relationships and onboarded over 100+ partners across North America including all our top tier customers. • Work directly with our top tier partners serving as the liaison between technical and business teams to complete their technical implementations of our services. • Train brands (marketing departments, content syndication teams) on how to create product content that will improve their sales on partner sites. Show less

• Lead partner onboarding initiatives for North America and Latin America by assisting IR500 e-commerce partners (retailers, distis, resellers, VARs) integrate product rich content created by the brands• Provide support and advise on product page content best practices for our North America network of retailers/e-tailers/resellers/distis• Manage the day to day relationship of our top tier IR500 partners (retailers/e-tailers/resellers/distis)• Drive growth in partner… Show more • Lead partner onboarding initiatives for North America and Latin America by assisting IR500 e-commerce partners (retailers, distis, resellers, VARs) integrate product rich content created by the brands• Provide support and advise on product page content best practices for our North America network of retailers/e-tailers/resellers/distis• Manage the day to day relationship of our top tier IR500 partners (retailers/e-tailers/resellers/distis)• Drive growth in partner integrations• Train brands on how to build product content to best serve their customers' needs Show less

Managed projects and accounts from inceptions to delivery.• Collaborated with product, engineering, and sales teams to launch new programs andfeatures relevant to our customers (both on the brand and the reseller sides of thebusiness)• Hosted weekly trainings brands to learn about syndication and how to use our platform.• Account managed 30+ brands and ensured their product content was being delivered ina timely fashion on e-commerce sites• Worked with brands to… Show more Managed projects and accounts from inceptions to delivery.• Collaborated with product, engineering, and sales teams to launch new programs andfeatures relevant to our customers (both on the brand and the reseller sides of thebusiness)• Hosted weekly trainings brands to learn about syndication and how to use our platform.• Account managed 30+ brands and ensured their product content was being delivered ina timely fashion on e-commerce sites• Worked with brands to improve product content that would allow better growth in theirproduct syndication• Proactively identified areas of improvement to increase product coverage on ecommercesites and worked with our products teams to find an automated fix, or puta manual process in place when necessary• Created retail program and vendor program processes/workflows that we thentransferred to our offshore support teams• Transferred our rich content production processes from our Irvine team to an offshoreteam• Integrated key partners (resellers/retailers/distis/vars) with our ContentCast services onbehalf of the brands• QA rich content built by brands and by our content teams Show less

Research, aggregate, revamp, package and deliver creative eCommerce marketing solutions through rich digital media content for Fortune 200 & Fortune 500 manufacturers in the consumer electronics and IT industry. This content then being syndicated dynamically (in real-time via content delivery networks) to product detail pages on domestic and foreign retailer and reseller sites. Such content is comprised of HTML-encoded marketing text and technical specifications, photos for galleries and… Show more Research, aggregate, revamp, package and deliver creative eCommerce marketing solutions through rich digital media content for Fortune 200 & Fortune 500 manufacturers in the consumer electronics and IT industry. This content then being syndicated dynamically (in real-time via content delivery networks) to product detail pages on domestic and foreign retailer and reseller sites. Such content is comprised of HTML-encoded marketing text and technical specifications, photos for galleries and brochure-style formats, videos, datasheets, and 3-D tours and covers several languages, encompassing, French, German, English, Dutch. Sanitize and perform quality assurance checks on all content produced.• Work with manufacturers and online retailer / reseller partners to sustain content production and syndication needs• Training of new/existing personnel on content production processes• Digital media asset and content storage and management over FTP and on CDNs (content delivery network)• Document requirements for content production processes• Syndication mapping for content gap fulfillment on partner websites• Amazon A+ content creation, revision, and QA• QA (quality assurance) of content• Produce content using HTML and CSS Show less

•Collaborated on a project assessing the impact of changing demographics on the sewer and water infrastructure of Orange County through 2030•Met with local agencies to collect necessary data•Created GIS maps for data analysis•Presented project update at the Commission Hearing in April 2011•Co-authored project update and final report•Co-presented project at the Commission Hearing in October 2011

Local, Organic and Sustainable Food Expo, California State University Fullerton• Created, organized, and event managed the first all-campus food expo to raise awareness and promote local farmers and businesses• Recruitment and management of vendors• Acquisition and/or approval of vendor licenses and health permits• Description of event: "The Event’s purpose is to raise awareness and promote local, organic, and sustainably grown foods and the local businesses that use them.… Show more Local, Organic and Sustainable Food Expo, California State University Fullerton• Created, organized, and event managed the first all-campus food expo to raise awareness and promote local farmers and businesses• Recruitment and management of vendors• Acquisition and/or approval of vendor licenses and health permits• Description of event: "The Event’s purpose is to raise awareness and promote local, organic, and sustainably grown foods and the local businesses that use them. Visitors will get a “taste” of the different ways that our community is integrating this growing food movement into our local economy and daily lives. The Local, Organic and Sustainable Food Expo will have several local farmers, food vendors, small businesses, and local organizations and clubs who advocate and promote the use of local foods. Admission is free to the public. Guests will be able to purchase food products on hand and speak to vendors about how to introduce locally grown foods into their own lives." Show less

• Doctor-patient liaison• Researched and communicated patient insurance benefits to physicians• Organized/presented patient cases at physician committees for approval of necessary treatments • Generated and mailed approved referrals to patients and specialists• Assisted patients with insurance issues and concerns for HMO or PPO plans• Assisted doctors finding and scheduling of appropriate specialists

• Front office administration• Pathological laboratory testing• Client communication• Medical chart documentation