Julie Veneault Email & Phone Number

Malta

Malta

Sliema

-Adjust intraday forecasts using knowledge of business driveer’s to determine required staffing needs by projecting contacts volumes, contacts duration and adjusting real tome adherence staffing using current trends and historical data.-Organize and monitor the customer service agents to ensure optimal workforce needs against customer demand, by minimizing lost contacts and reducing response handling time.-Develop and maintained staffing schedules to ensure adequate coverage.-Collaborate with differentes stakeholder to identify and resolve issues that impact call center performance.-Prepare and present reports of the performance to management during daily meeting.

Malta

-Deliver customer support across Live Chat, email and telephone-Help to resolve customer queries-Assist customers in navigating our website or mobile application to help them utilize the different services and products effectively.

Région De Angers, France

-Handle incoming mails/emails for 2 Operation pilots, respond to correspondence, handle phone inquiries, and provide accurate information to callers.

Région De Angers, France

-Manage the schedules of 4 deputy mayors-Handle incoming mails/emails for the deputy mayors, respond to correspondence, handle phone inquiries, and provide accurate information to callers.

Saumur

-Schedule and coordinate meetings, appointments, for a specific event. -Assist in troubleshooting and resolving day-to-day issues that may arise during the course of the project.-Conduct research on various topics relevant to the project to gather information and support decision-making.-Assist in planning and coordinating project-related events or celebrations.

Région De Boston, États-Unis

-Childcare and supervision-Time management and multitasking-Cultural sensitivity and adaptability

Bachelor Événementiel Et Tourisme D'Affaires

Bts Assistant De Manager, Executive Assistant/Executive Secretary