Senior Vice President Of Operations
Nicka And Associates, Inc.
Nationally recognized medical coding, compliance and consulting firm serving hospitals, freestanding emergency centers and urgent care clinics from Alaska to Florida• Corporate Officer reporting to President and CEO; leadership of coding, internal & external compliance, finance, human resources, marketing, sales, training and education departments• P & L responsibility of $7 million and all proforma projections• 22% EBITA increase in first twelve months• Sales and marketing efforts reaped an additional $1.4 million in annual revenue• Successful contract negotiations reduced operating costs by 17%• Strategic operational realignment achieved 98.7% turnaround time compliance• Introduction of LEAN principals resulted in 60% improvement in compliance productivity• Built HR, training and education departments from ground up realizing 50% increase in new hire retention• Developed and led LeadershipU program; leadership attrition dropped by 71%• Oversight and delivery of Clinical Documentation Improvement program• Directed re-branding and managed brand positioning• Spearheaded successful launch into Hospitalist sector