Juliana Koffman Email & Phone Number

Petaluma, CA, US

San Francisco Bay Area

• MAJOR ACCOMPLISHMENTS
• Conducted a comprehensive review of all programs and ensured 100% alignment with all licensure and industry compliance requirements.
• Directed caregiver recruitment improvement efforts resulting in a 900% increase in applicants and a 200% increase in hires within 13 months.
• Launched comprehensive training programs for care staff ensuring ongoing quality training and awarded $500K in additional pay for caregivers through a state grant program… Show more MAJOR ACCOMPLISHMENTS
• Launched comprehensive training programs for care staff ensuring ongoing quality training and awarded $500K in additional pay for caregivers through a state grant program.
• Implemented continuous quality improvement efforts across all programs to enhance service effectiveness and client satisfaction.PRIMARY RESPONSIBILITIES

San Francisco Bay Area

Supporting and supervising all Seniors At Home programs, including the day-to-day operation of Home Care, through an executive transition period.

San Francisco Bay Area

• MAJOR ACCOMPLISHMENTS
• Developed and implemented comprehensive system of caregiver skills assessments ensuring appropriate levels of care for clients and skill building for care staff.
• Conducted comprehensive review and improvement of third-party software to ensure proper management of client and employee data and accuracy of reporting.PRIMARY RESPONSIBILITIES
• Oversight of day-to-day program providing home care services for clients in their home, including companion care,… Show more MAJOR ACCOMPLISHMENTS
• Oversight of day-to-day program providing home care services for clients in their home, including companion care, activities of daily living (ADLs), menu planning, grocery shopping, medication reminders, socialization.
• Managed and supported home care staff, including Home Care Supervisors, Staffing Coordinators, and Caregivers, ensuring high-quality care and ongoing professional development.

San Francisco Bay Area

• MAJOR ACCOMPLISHMENTS
• Maintained consistent communication and assessment of clients' care needs to ensure the highest level of care during a global pandemic. PRIMARY RESPONSIBILITIES
• Provided case supervision and oversight for non-medical home care clients, including assessment of client needs, development and implementation of comprehensive care plans, cross-team collaboration, and supervision of.
• Acted as liaison between clients, families… Show more MAJOR ACCOMPLISHMENTS
• Acted as liaison between clients, families, caregivers, and agency to ensure the highest level of care for the client.
• Supervised and evaluated caregivers collaboratively to ensure consistent continuum of care for clients across the organization.

Sonoma County, California, United States

Kailua-Kona, Hawaii, United States

• PRIMARY RESPONSIBILITIES
• Provided in-home and community therapy, under the supervision of licensed Social Workers and other allied health professionals, for children displaying behavioral or emotional challenges, and their families.
• Worked one-on-one with at-risk children on the achievement of individualized goals focused on increasing their success and independence and helping them to reach their fullest potential.

San Dimas, California, United States

MAJOR ACCOMPLISHMENTSEstablished a new centralized knowledge center for ADP’s processes and procedures, interactive FAQ, and specific resources available to all employees.PRIMARY RESPONSIBILITIESProvided training and guidance for individuals and teams to teach them how to effectively use knowledge sharing sites.Partnered with various leaders to establish a.

San Dimas, California, United States

MAJOR ACCOMPLISHMENTSCoordinated and facilitated compilation of tacit knowledge of retiring high-level executives in order to preserve 20+ years of experience negotiating with the IRS on behalf of ADP.Collaborated with teams and developed focus groups to research and identify potential intra-departmental and cross-departmental process.

Rocklin, California, United States

MAJOR ACCOMPLISHMENTSEstablished and developed a consistent continuum of care and best practices for a startup residential care home, emphasizing dignity and quality of care and value-added services for clients and family members.PRIMARY RESPONSIBILITIESDeveloped, coordinated, and implemented all aspects of communication between employees, business.

Master Of Arts - Ma, Human Services Counseling | Life Coaching, 3.9

Activities and Societies: Graduated with Distinction Omega Nu Lambda

Bachelor Of Arts - Ba, Applied Psychology | Cultural Psychology, 3.8

Activities and Societies: Magna Cum Laude Psy Chi: International Honor Society in Psychology