Julina Lang Email & Phone Number

• Deliver excellent customer service with 300+ customers per shift by making conversation to build connections and cultivating upscale dining experiences
• Schedule and manage 40+ telephone and online reservation bookings per day
• Maximize productivity and earnings by efficiently working in waitlist with reservations
• Provide professional customer service and foster relationships with repeat customers

• Established and managed e-commerce business specializing in the sale of high-quality clothing and accessories
• Developed a unique brand identity including logo design and website layout
• Conducted market research to identify new market trends
• Manage marketing campaigns to promote new launches and 24 hour sales
• Implemented effective social media marketing strategies, accumulating 1,000+ followers on Instagram in 1 year
• Managed inventory levels to optimize inventory turnover and prevent surplus stock

• Provided elite suite client experience during Seattle Seahawks games by greeting clients and engaging in friendly professional service
• Distributed and prepared food and beverages for 50+ Seattle Seahawks club and luxury suites per shift

• Delivered the best game-day experience for Seattle Sounders fans by spreading enthusiasm through direct fan interactions and assisting with game day activities

• Developed Chatbots for a nonprofit organization, Mary’s Place, to generate a more efficient communication process for those seeking housing and resources
• Directed and produced films, spreading awareness on issues important to the Seattle area including gentrification, climate change, and the housing crisis
• Conducted interviews and engaged in meaningful conversations with community members

Michael G. Foster School Of Business - Marketing & Finance, Junior

High School Diploma