- Designed, implemented, and Maintained the System’s Security Policies and Procedures.- Analyze and evaluate business posture in Cyber Security- Mitigate systems vulnerabilities.- Resolved cybersecurity incidents- Analysis, implementation, and maintenance of the Cyber Security Solutions Projects- Collaborated with users and technicians’ skills and knowledge- Responsible of systems hardening- Serve as Project Manager in Penetration testing, DR implementation, and Disaster recovery planning and testing- Participate with upper management in IT security recommendation, project management, and implementation- Conceptualize IT department policies- Keep track of Cyber Security Campaign and Training to users - Evaluate, Update, and Enforcement of Cyber Security Policies and Procedures- Create and maintain Endpoint System Hardening Policies

• Managing IT Operations: Ensuring efficient and effective IT operations daily . • Infrastructure Management: Managing all IT related infrastructure and service delivery processes. • Management Plans Implementation: Ensuring proper implementation of management plans and policies in rendering services to clients. • Team Management: Assembling the IT service delivery team and helping the human resources department in recruiting the right candidates for the team. • Service Delivery Team Oversight: Overseeing and directing the activities of the service delivery team.

Demonstrated advanced skills in latest technologies, networks, virtualization and IT department administration.Pro efficiency in technologies as:VMware v6.0-v6.7 (VCenter, vSphere and ESXi Host)Windows 2008-2016 Data Center ServersHPE Network solutionsCisco Network devicesWireless Network infrastructureHospital EMR application support SAN DevicesDomain controllerDNS ServersCitrix infrastructure engineerServers/Computers Hardware supportWindows 7-10 AdministrationIncreased department efficiency by maximizes services.Reduced problem solving time approximately in 200%Collaborated with technicians skills and knowledgeTrained computers users in basic system security, and computers skillsIncreased infrastructure security and incident responseImplemented IT hygieneCollaborated in department policies

• Managed/coordinated new high end enterprise rack installs in collaboration with internal cabling team and system engineers• Collaborated as member of a leading technical resolution team responsible for resolving key clients' critical issues• Performed successful hardware and software troubleshooting and repair; completed new installations, migrations, decommissions, configurations, including initial and post setup; implemented preventive maintenance• Support software developer team in ticket software. • Mentored new employees on business operations and client procedures• Coordinated new product upgrades• Achieved high-level proficiencies in Brocade, IBM System x, Power systems, AS/400 iSeries, System z mainframes, HP, Dell, EMC, Cisco, and Aruba

System consultant for mid-range customers (200-1000 Users)System analysis, installation, troubleshooting and administrationUsers and/or customer services and trainingProject ManagementBusiness growth consultant using technologiesServers administration; Active Directory, DNS, DDNS, MS Exchange, SQL ServeroptimizationEnd-user application administration and troubleshooting: Outlooks, MS Office,MS Windows, Linux and Citrix Clients.

WLAN Devices installationConfiguration of Cisco AP, Cisco WLC, RASWireless Authentication Protocols; RADIUS, TACACs+, WAP2K and EAPISP high availability network appliance installation and maintenancesUser access network appliance installation and configuration: Cisco routers, AP