Julio Bustos Email & Phone Number

Greater Atlanta Area

Research and acquire police reports for insurance companies through courier, phone, fax or email.

Dunwoody, GA

• Responsible for handling and investigating claims.
• Responsible for establishing liability after carefully reviewing claim details.
• Processed new mail, order and review police reports, set up and review estimates with adjusters.
• Talk to insured clients and claimants and gather facts of loss to help determine the outcome of claim.
• Create and send assignments to body shops and rental car companies.
• Familiar with Insurance Terminology in English and Spanish.

Greater Atlanta Area

• Answer inbound calls regarding client’s credit card information and/or maintenance, e.g. payments, address changes, credit line increases, etc.
• Assist branch associates with information regarding credit card applications.
• Solve any issues as quickly as possible but also efficiently and courteous.
• Offer clients current promotions on balance transfer and credit card related sales.
• Build customer relationships and care about their well being.
• Inputing data constantly on First Data Software and SunTrust Channel Link Software.

Lawrenceville, GA

• Provide membership information to potential new members.
• Interact with people face to face on a daily basis.
• Answering calls and providing information.
• Assist members with billing issues, membership upgrades, downgrades and cancellations.
• Signing new members up, making sure they understand their membership contract or agreement.
• Enforcing the rules.

Bachelor’S Degree, Business Administration And Management, General

High School