Career developed in technology with expertise in software implementation and operation of IT departments, leading highly complex projects at Globo Group´s companies;Implementation of several applications in different areas, always focusing on results, financial health and process improvement from conception to operation, including business case analysis, design thinking, pricing, P&L, forecasting and KPIs;Competence in the operation of complex environments through the management of multidisciplinary teams, portfolio management and applications life cycles, using methodologies such as Kanban, Lean, Scrum, SAFe and ITIL;Ability to manage stakeholder expectations through techniques of objective meetings and use of presentation tools, mind map, metrics and KPIs;Planning of change management actions, with monitoring of organizational impacts in major corporate transformations, such as M&A and restructuring;Interface with technical and functional areas, suppliers, agencies and government, acting as a facilitator aiming at aligning information and strategies between all parties;Participation in development, technical and design forums, expertise in project presentations on C-level committees, Boards and national and international events;Experience in negotiating large contracts with major suppliers such as SAP, Microsoft, Accenture, Deloitte, Oracle and Salesforce;Strong capacity to deliver large projects such as ERP implementation (SAP and Oracle), budgeting systems, billing, HR, sales, among others, within the agreed terms and costs;Definition and implementation of value streams, managing the product life cycle, through agile teams using different methodologies and tools, such as Kamban, SAFe, among others;Strong knowledge in compliance, risk management and GRC processes, leading projects to implement ITSM processes, standards and applications, access management and systems auditing;Management of multidisciplinary teams focused on excellence, through sharing decisions, aligning objectives and adjusting processes for local and global action.