Development of New Partnerships: Responsible for identifying and establishing strategic partnerships with regular bus companies in Brazil, aiming to expand and diversify BlaBlaCar's travel offerings in the country. I leverage my expertise in negotiation and networking to establish mutually beneficial relationships that drive the growth of both the company and our partners in the bus market.Key Account Management: Responsible for cultivating solid relationships with key accounts… Show more Development of New Partnerships: Responsible for identifying and establishing strategic partnerships with regular bus companies in Brazil, aiming to expand and diversify BlaBlaCar's travel offerings in the country. I leverage my expertise in negotiation and networking to establish mutually beneficial relationships that drive the growth of both the company and our partners in the bus market.Key Account Management: Responsible for cultivating solid relationships with key accounts, ensuring their satisfaction and loyalty. I implement customized strategies to meet the specific needs of each partner, while seeking opportunities for growth and ongoing collaboration.Contract Renewals: Lead the contract renewal process with BlaBlaCar's partner bus companies in Brazil, ensuring the continuity of all partnerships in a format aligned with the company's strategic objectives.Project Management: Actively collaborate in managing several projects within BlaBlaCar's Ops department in Brazil, coordinating efforts across departments to ensure the success of initiatives related to improvements within the area. Show less

Main Responsibilities:• Responsible for Rio de Janeiro business unit (RJ, MG & ES markets)• Management of commercial, sales, administrative and operations teams• Strategy and development of new business opportunities and partnerships• Relationship with customers (after sales) and with the tourism trade• Management of people, processes and products• Development and participation in commercial actions, training and online relationship with active and new potential… Show more Main Responsibilities:• Responsible for Rio de Janeiro business unit (RJ, MG & ES markets)• Management of commercial, sales, administrative and operations teams• Strategy and development of new business opportunities and partnerships• Relationship with customers (after sales) and with the tourism trade• Management of people, processes and products• Development and participation in commercial actions, training and online relationship with active and new potential customers (webinars and lives)Results:• Strategy and execution of initiatives for revenue reactivation, after hibernation period in the demand for travel (Mar-May 2020)• Activation, relationship and loyalty of new productive agencies in the region• Restructuring in the internal sales process, with migration to hybrid and multichannel service• Implementation of new format for business development (RCA lives and virtual visits)• Creation of new customer relationship channels (Telegram and Instagram)• Reduction by 65% related to fixed costs of the business unit Show less

Main activities: • Responsible for the commercial management of the JCA Group in the State of RJ (charter business)• Management of commercial team• Strategy and development of new business opportunities• Conductand negotiation for renewal and contractual adjustment• Direct management of the portfolio, together with a commercial team, of charter customers in the region• Monitoring of the competition• Analysis and treatment of after-sales demandsMain… Show more Main activities: • Responsible for the commercial management of the JCA Group in the State of RJ (charter business)• Management of commercial team• Strategy and development of new business opportunities• Conductand negotiation for renewal and contractual adjustment• Direct management of the portfolio, together with a commercial team, of charter customers in the region• Monitoring of the competition• Analysis and treatment of after-sales demandsMain Results:• 77% growth in revenue for the charter business in RJ (between 2017 and 2020)• 90% increase in the mix of active charter contracts• Successful activation of contractual adjustment greater than 90%• Creation and training of commercial charter team• Increased commercial presence (after-sales) in 100% of contracts Show less

Activities: • Manager responsible for the Rio de Janeiro business unit. • Responsible for the definition, planning and execution of commercial strategy of the RJ Business Unit• People management and leadership (commercial and sales teams)• Coordination of events and training to internal and external customers. • Relationship with the tourism stakeholdersMain results: • 5% growth in sales (2015 x 2014) in a market whose industry fell 35% on average (same… Show more Activities: • Manager responsible for the Rio de Janeiro business unit. • Responsible for the definition, planning and execution of commercial strategy of the RJ Business Unit• People management and leadership (commercial and sales teams)• Coordination of events and training to internal and external customers. • Relationship with the tourism stakeholdersMain results: • 5% growth in sales (2015 x 2014) in a market whose industry fell 35% on average (same period)• Structural cost reduction (60%) in 2016, followed by the maintenance of the 2015 result in 2016 (there was no fall in sales volume, however, by reducing costs we became more efficient in the last year)• Increased net revenue (sales profitability) by 10%, in addition to the increase in active / productive customers by 60% during the period Show less

Main Responsabilities:• Directly responsible for the service of premium accounts of operators (Copa Vacations) and co-responsible, together with commercial management Brazil, for all accounts of operators in Brazil. • Training to sales teams in external customers, in addition to participation in workshops. • Relationship with tourism authorities in the country. • Coordination of Internal and External Sales Convention (Copa Airlines) (Copa Vacations). • Support, acting as… Show more Main Responsabilities:• Directly responsible for the service of premium accounts of operators (Copa Vacations) and co-responsible, together with commercial management Brazil, for all accounts of operators in Brazil. • Training to sales teams in external customers, in addition to participation in workshops. • Relationship with tourism authorities in the country. • Coordination of Internal and External Sales Convention (Copa Airlines) (Copa Vacations). • Support, acting as facilitator, to all executives and sales managers in Brazil for matters involving tour operators.• Coordination of Poll Copa Vacations Brazil. Main results:• Successful implementation of new commercial condition for operators in the country (Copa Airlines, Dynamic Fares - CAT25, 2013).• Leadership and management of the group work of Copa Vacations operators (Results: Growth of 33% in 2013 x 2012, as well as the creation of the first Copa Vacations stand present at a tourism fair in Brazil - Gramado, 2013).• Responsible for the delivery of the 1st Copa Vacations Brazil Sales Convention (Punta Cana, 2013).• Coordination and participation of the I Regional Sales Meeting Brazil (Copa Airlines, Dominican Republic, 2013) Show less

Main Responsabilities: • Responsible for monitoring and analysis of conjuncture (economy and tourism/aviation market in the country).• Experience with monitoring and analysis of competition, as well as preparation, analysis and creation of commercial reports;• Preparation and monitoring of commercial projects (e.g. Tourism Week for Operators);• Experience through visits to internal customers in the stations (branches) Brazil, in addition to participation in events with the… Show more Main Responsabilities: • Responsible for monitoring and analysis of conjuncture (economy and tourism/aviation market in the country).• Experience with monitoring and analysis of competition, as well as preparation, analysis and creation of commercial reports;• Preparation and monitoring of commercial projects (e.g. Tourism Week for Operators);• Experience through visits to internal customers in the stations (branches) Brazil, in addition to participation in events with the tourism trade (breakfasts, training);• Coordination of activities with the areas of support to the Commercial Vice-Presidency (Leisure Business, Pricing, Revenue Analysis and Revenue Manangement); • Focal point between sales management Brazil and HDQ; • Responsible for the preparation of annual revenue budgetMain results: • Pioneering by implementing the 1st position of Intelligence Analyst outside the headquarters (Panama)• Focus on studies to successful increase of average ticket in airfares• Training / training of the entire Commercial Team Brazil (sales reports, KPIs and analytical capacity for decision making) Show less