Julio Delgado Aguirre Email & Phone Number

Chile

Responsable del inicio de las operaciones de la filial de Vates en Chile:- Gestión de Visa de Residencia;- Instalación de oficinas;- Constitución Legal y Tributaria de Vates Chile;- Presentación de la empresa, productos y servicios ante: posibles clientes; cámaras empresariales; universidades; instituciones gubernamentales; posibles socios;- Selección y contratación de personal;- Monitoreo del funcionamiento de la Filial

Responsible for directing company’s operations with focus on profitability, Invoicing, permanent process improvement, certifications and employee loyalty development. Successfully re-designed the organization structure to maximize productivity and has been the leader in designing the software factory lay-out and management processes for Vates. Multiple experience in managing hiring processes and training and quality metrics for permanent improvement processes. With strong focus on quality has led several software development projects as offshore operations as well as onshore. Created the research and development department of the company and is currently Senior Manager of the CMMi level 5 certification. Julio’s main achievements at Vates have been:• Certification of CMMi level 5• In charge of 7 managers and 300 consultants and programmers• Revenue increase from 500K up to $ 4M• Offshore project implementations in USA, Chile, Paraguay, Panama and Guatemala

Santiago, Chile

VisiónSer el facilitador de referencia para que los nuevos emprendedores hagan posible su visión y se consoliden en organizaciones que generen riqueza en la región. MisiónCanalizar fondos tanto de inversores privados como públicos hacia el desarrollo de nuevos emprendimientos tecnológicos generando retornos significativos para nuestros inversores.Fomentar el emprendedorismo y la innovación como eje fundamental para la creación de valor y el desarrollo sustentable “to do well by doing good”Asociarnos con emprendedores para potenciar la creación de valor. En Alaya aportamos los fondos necesarios para que nuevos proyectos puedan materializarse, además damos apoyo a emprendedores en múltiples aspectos necesarios para la creación de valor.

Responsible for quality of service, sales, collections, churn management and acquisition management. Has led the company start-up and has developed and implemented the company call center. Among other responsibilities were the design, implementation and management of the Help Desk Support center for ADSL users; design, implementation and management of the back-office support and collection procedures. Has been in charge of downsizing project and has led due diligence processes for the company buyout. Julio main achievements were:• Qualified as the #1 ISP vendor as regards quality of service (2002/2003)• Qualified as the second ISP vendor as regards number of users (2003)• Brought the company from 0 to 50 employees and made the annual revenue rise from $0 to $ 600K • Implemented and developed new added-value services such us IP telephony and ASP hosting services

Responsible for quality of service and project profitability. Led the creation of the IBM warranty department of TC. Has also been responsible for implementing training procedures, IBM certification programs and roll-out of new procedures and systems. Has also led IT outsourcing projects at a large scale implementing help desk operations in several corporations. Julio main achievements:• Brought the company to be the only official IBM partner with official guaranty.

Master'S Degree, Gestión Y Emprendimiento Tecnológico, Magister En Gestión Y Emprendimiento Tecnológico

Project Manager, Project Management

Master Of Business Administration (M.B.A.), Business Administration, Magister En Administración De Negocios

Engineer, Systems