Julio Guerrero Email & Phone Number

New York, United States

New York, New York, United States

Greater New York City Area

● Created proposals, and carried through implementations● Facilitated office relocations, platform migrations and new implementations● Provided ongoing maintenance for servers and workstations

Industry City, New York

New York, New York

● Responsible for managing, integrating and optimizing internal and client facing solutions [Documentation, RMM, PSA, etc..]● Administrative lead of LabTech RMM; in-house maintenance and support, created and implemented baseline standards for all nodes● Lead engineer responsible for R&D evaluation of new solutions, implementations, and integrations● Automation lead; responsible for scripting deployment of cross-platform applications, updates and configurations states● Improved on and created internal best practices and procedures documentation and training● Member of Tier III escalations and response team for major incidents and outages

New York, New York

● Facilitated project implementations; large scale high-impact projects including mass workstation deployment, server migrations, platform migrations, mail migrations [cloud and on-premise]● Administrative lead of Kaseya RMM [2500+ nodes]; in-house maintenance of and support, created and implemented baseline standards for all nodes● Automation lead; responsible for scripting deployment of cross-platform applications, updates and configuration states ● Prepared project plans and proposals; timelines, cost-effectiveness, impact● Prepared documentation and presentations for training client staff on newly implemented technologies● Identified opportunities for new projects and upgrades in existing client networks● Member of Tier III escalations and response team for major incidents and outages● Obtained technical information at client sites; Prepared technical documentation outlining and detailing existing systems and solutions

New York, New York

● Administered over 1000 workstations and 150 servers across 40 clients - Windows/Mac● Primary Kaseya Admin - Responsible for on-boarding, management and maintenance ● R&D of new solutions - Client facing and internal MSP infrastructure ● Created and managed automated deployment solutions for apps and updates - Windows/Mac● Migrated, created and managed virtual environments - VMWare ESX/i, Hyper-V, XenServer● Managed local and cloud email solutions - Exchange, Office 365, InterMedia, Google Apps● Prepared master images for automated deployment - Windows/Mac