o Used consultative sales approach to understand customer needs and recommend relevant offerings.o Collaborated with client and interdepartmental peers from different vendors such as: IBM, Lenovo, Hitachi, VMware, Suse, Redhat to transform client requirements into solutions.o Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.o Managed revenue models, process flows, operations support and customer engagement strategies.o Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.o Provided pricing information to customers regarding specific products.o Responded to telephone and in-person requests for information.o Identified prospects' needs and developed appropriate responses along with suitable information on products and services.o Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.

o Provided support in pre-sale stage of projects that potentially involves technology products such as: UNIX servers, Intel servers, storage systems, backup and software solutions.o Proctored in-person technical training courses on IBM & VMware technologies giving them basic know-how to manage their new system.o Attended in person and online courses and certifications on IBM, VMware technologies to address changing industry and needs.o Developed and provided technical solutions for day-to-day operations and long-range strategic planning of scheduling and finance system for users.o Developed technical requirement documentation for hardware products compatible with UNIX, Intel servers.o Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.o Maintained authoritative knowledge on Storage Systems through continued education and ongoing training.o Communicated observational discoveries and opportunity areas to senior officials, advocating for needed technical changes to IT infrastructure.